
Project Manager
ZOLL Medical Corporation
full-time
Posted on:
Location Type: Hybrid
Location: Broomfield • Colorado • Massachusetts • United States
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Salary
💰 $80,000 - $105,000 per year
Job Level
About the role
- Provide management oversight for each project assigned
- Ability to manage multiple projects or project phases simultaneously
- Manage customer relationship during the project
- Understand and communicate the project schedule to internal and customer project teams and resources
- Manage to the contract to assure compliance
- Proactively identify and mitigate risk
- Maintain the project plan and its associated components with frequent updates to internal and customer stakeholders
- Support projects where not all requirements are fully defined at the outset, partnering with internal teams and customers to help clarify needs as implementations progress
- Apply a learning mindset to new or unfamiliar situations, seeking guidance and incorporating feedback to navigate changing priorities and implementation challenges
- Assure successful acceptance and closure of the project
- Maintain a high standard of customer service, evidenced by consistently achieving high customer satisfaction ratings upon project completion
- Assure accurate revenue recognition and accounting relating to each project assigned, as appropriate
- Understanding of and adherence to internal accounting and security requirements, HIPAA and revenue recognition standards
- Travel to customer sites (local, national, and international) to attend and conduct project kick-off, status, planning, technical requirement gathering, and project closure meetings as necessary
- Represent the company in a professional and competent manner, always, as corporate liaison
- Manage customer expectations and develop internal and external relationships
- Continue to learn and apply project management methodologies and best practices
- Willingly engage in self and professional improvement training utilizing both internal and external training tools and classes.
- Ongoing contribution to team knowledge sharing
Requirements
- Bachelor’s degree in business, IT, healthcare, or related field preferred
- 1-3 years of external customer-facing project related experience required
- Experience in IT, healthcare, or software support is highly desirable
- Base understanding of PMI concepts
- Proficiency using personal computers and applications such as Salesforce, Office 365, Excel, SharePoint and other software
- Detail oriented and strong organizational skills
- Maturity of judgment under pressure and the ability to work independently and make sound decisions
- Strong desire to learn project management practices, healthcare workflows, and technical concepts, with the ability to apply new knowledge quickly
- Ability to negotiate successfully with customers and vendors
- Balance structure with flexibility to support successful outcomes in real-world implementation scenarios.
- Strong written and verbal communications skills with excellent professional presence
- Solid business acumen with a high level of decision-making skills and the ability to maintain a proactive approach to continuous process improvement
- Ability to manage numerous activities within time constraints and deadlines.
Benefits
- Comprehensive benefits plans can be found at www.zollbenefits.com
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementPMI conceptscustomer relationship managementrisk mitigationrevenue recognitionaccounting standardshealthcare workflowstechnical conceptsproject planningproject closure
Soft Skills
organizational skillsjudgment under pressureindependent decision-makingnegotiation skillsflexibilitywritten communicationverbal communicationprofessional presenceproactive approachcontinuous process improvement