Systems Administrator – DOORS Admin Level 3
Northrop Grumman
PLM System Administrator
ZOLL Medical Corporation
full-time
Posted on:
Location: Massachusetts, Rhode Island, Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudOracle
About the role
- Responsible for the development, technical support, continuous improvement, and sustaining activities related to the ZOLL Product Lifecycle Management (PLM) System
- Coordinate system updates with Sr. PLM System Administrator and key business stakeholders
- Liaise with 3rd party contractors and internal IT members as required
- Troubleshoot technical software issues in real time with Sr. PLM System Administrator, working directly with IT technical team as needed
- Develop a detailed knowledge of data structures to assist with reporting needs or data questions
- Maintain and document changes to Approval Matrix working with Department Managers and ZOLL’s Quality Management System
- Research opportunities to maintain best in class Product Lifecycle Management platform
- Prepare test scripts with Sr. PLM System Administrator, perform system testing, and write validation documentation
- Provide desktop support to geographically diverse user community, resolving client issues in a timely manner
- Maintain Service Ticket log, resolve and close assigned Service tickets
- Assign User Licenses, and maintain License log and License Pool User counts
- Assist with PLM Change Control Training for New Hires
Requirements
- Bachelor's Degree in Computer Science or Equivalent required
- Experience with Agile PLM and/or Oracle Cloud required
- Experience with a PLM System as an administrator and/or analyst required
- PLM System implementation experience preferred
- Oracle Business system experience preferred
- Project management experience preferred
- Working knowledge of product structure, Bill of Materials (BOM's), and change management
- Flexibility and willingness to quickly learn new tools/methods
- Strong team player, ability to work with minimal instruction and supervision
- Strong written and verbal communication skills and the ability to conduct technical demonstrations and presentations to stakeholders at all organization levels
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