ZOLL Medical Corporation

PLM System Administrator

ZOLL Medical Corporation

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts, Rhode Island, Wisconsin

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Job Level

Mid-LevelSenior

Tech Stack

CloudOracle

About the role

  • Responsible for the development, technical support, continuous improvement, and sustaining activities related to the ZOLL Product Lifecycle Management (PLM) System
  • Coordinate system updates with Sr. PLM System Administrator and key business stakeholders
  • Liaise with 3rd party contractors and internal IT members as required
  • Troubleshoot technical software issues in real time with Sr. PLM System Administrator, working directly with IT technical team as needed
  • Develop a detailed knowledge of data structures to assist with reporting needs or data questions
  • Maintain and document changes to Approval Matrix working with Department Managers and ZOLL’s Quality Management System
  • Research opportunities to maintain best in class Product Lifecycle Management platform
  • Prepare test scripts with Sr. PLM System Administrator, perform system testing, and write validation documentation
  • Provide desktop support to geographically diverse user community, resolving client issues in a timely manner
  • Maintain Service Ticket log, resolve and close assigned Service tickets
  • Assign User Licenses, and maintain License log and License Pool User counts
  • Assist with PLM Change Control Training for New Hires

Requirements

  • Bachelor's Degree in Computer Science or Equivalent required
  • Experience with Agile PLM and/or Oracle Cloud required
  • Experience with a PLM System as an administrator and/or analyst required
  • PLM System implementation experience preferred
  • Oracle Business system experience preferred
  • Project management experience preferred
  • Working knowledge of product structure, Bill of Materials (BOM's), and change management
  • Flexibility and willingness to quickly learn new tools/methods
  • Strong team player, ability to work with minimal instruction and supervision
  • Strong written and verbal communication skills and the ability to conduct technical demonstrations and presentations to stakeholders at all organization levels