Sales Specialist, Western & Cellular Analysis
Bio-Techne
SFDC
Coordinator of Patient Administration
ZOLL Medical Corporation
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL’s medical devices for clinically appropriate cases
- Determine independently and work collaboratively with office staff/healthcare provider to bring patient’s case to attention and advise providers or staff
- Prioritize competing objectives based on clinical acumen and knowledge of ZOLL devices
- Utilize individualized analysis and the Plan of Care to advise on next level of care and device role
- Collaborate with ZOLL TM/RM and other departments (National Accounts) to ensure appropriate service level and payer efficiencies
- Maintain working knowledge of payor requirements and ensure compliance to increase reimbursement realization
- Ensure timely processing of required documentation to prevent service delays and protect recurring revenue
- Provide ongoing education and training to hospital and office staff on device order requirements and workflows
- Responsible for improved claims billing yield within assigned geography and eligibility for potential bonus incentives
- Assist with departmental projects and special tasks (e.g., Pilot Teams)
- Achieve and maintain acceptable performance metrics
- Comply with Standard Operating Procedures and HIPAA; participate in other reasonable work activities as assigned by management
Requirements
- High School Diploma /GED required
- Bachelor's Degree from a four-year college or university or equivalent combination of education and experience in sales
- Healthcare/Medical Device (Clinical or Billing) experience preferred
- Experienced ability to navigate hospital and clinic/practice environments (hospital flow, document collection, provider and patient interaction)
- Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook)
- Experience with Customer Relationship Management systems (Salesforce.com, Dynamics) preferred
- Valid driver's license
- Ability to proactively plan and work autonomously while collaborating closely with others
- High sense of urgency and flexibility to one’s schedule
- Superior organizational skills with ability to multi-task
- Problem-solving mentality and accountability for tasks from beginning to end
- Willingness and ability to travel approximately 80% within a defined geography
- Ability to work atypical hours (evenings and weekends) as needed
- Working knowledge of applicable healthcare-related regulations, particularly HIPAA
