Diagnostics Technical Specialist

Zoetis

Veterinary Diagnostics Technical Specialist supporting Zoetis animal-health diagnostic products in clinics and research settings. Installing analyzers, training customers, troubleshooting systems, and improving diagnostic workflows across Georgia and South Carolina.

Posted 8/4/2026full-timeAthens • South Carolina • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in veterinary diagnostic products and services, with a strong focus on training, customer support, and workflow improvement. Capable of managing clinic relationships and providing technical assistance while ensuring effective product utilization and customer satisfaction.

Highest-signal resume keywords

Veterinary Diagnostic Products KnowledgeCustomer Service SkillsTraining Presentation SkillsClinical ExperienceVeterinary Technology Program Degree

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Diagnostic ApplicationsWorkflow ProcessesTechnical AssistanceTroubleshootingPIMS/ConnectivityProduct InstallationData DocumentationAnalytical SkillsProblem ResolutionMicrosoft Office

Soft Skills

CoachabilityCritical-Thinking SkillsIndependenceFlexibility

Tools & Technologies

Microsoft TeamsAdobeAI SoftwareAnalyzers

Certifications & Qualifications

Credentialed Veterinary TechnicianAssociate's DegreeBachelor's Degree (Preferred)

Industry Keywords

Veterinary ClinicsLaboratory ResearchVeterinary Academic SettingsCustomer ExperienceUtilization Improvement

About the role

Key responsibilities & impact

Provide on-site support to veterinary clinics, laboratory research, and veterinary academic settings
Support implementation, training, operations, applications, and problem resolution for veterinary diagnostic products and services
Install analyzers and support diagnostics implementation, PIMS/connectivity, workflow improvements, and product utilization
Manage relationships with assigned clinics to improve utilization, adoption, and implementation time
Identify and evaluate clinic pain points and design workflow processes that improve customer experience
Provide technical assistance, troubleshooting, and resolution of complex system problems
Deliver formal and informal product guidance, instruction, and training
Provide post-sale product installation, validation, applications, and operations training
Complete daily activity documentation and detailed customer-visit reports
Collaborate with the Area Business Manager and Diagnostic Solutions Consultant
Identify and report opportunities for additional analyzers, consumables utilization, and referrals

Requirements

What you’ll need

At least one year of experience working in a clinical setting
Basic computer skills, including Microsoft Office, Teams, Excel, Adobe, and AI software
Knowledge of diagnostic products, instrumentation, and clinic processes
General understanding of veterinary clinic operations, diagnostic applications, financial limitations, training requirements, and workflow processes
Ability to create and deliver clear training presentations in formal and informal environments
Analytical mindset, coachability, and critical-thinking skills
Superb customer service skills and ability to work independently
Ability to safely lift and move 60 lbs.
Availability and willingness to travel up to 75% of the work week
Flexibility to accommodate customer visit requests
Associate’s degree required; bachelor’s degree preferred
Degree from a Veterinary Technology Program preferred
Credentialed Veterinary Technician preferred
Authorization to work in the US for Zoetis, or ability to obtain authorization; sponsorship is discretionary

Benefits

Comp & perks

Competitive healthcare benefits
Retirement savings benefits
Benefits, policies and programs supporting employee well-being
Health and financial wellness resources
Family and lifestyle resources
Reasonable accommodation for applicants with disabilities