Roadmap and Business Requirements Ownership of Salesforce Marketing Cloud
Work closely with commercial partners to understand their needs and translate them into detailed business requirements for IT business partners as US roadmap for capabilities
Ensure clear communication and alignment between business and IT teams to facilitate the successful implementation of marketing automation solutions related to salesforce marketing cloud
Design business requirements and ensure proper backlogging and process creation based on the needs of commercial partners
Develop and implement effective SOPs and processes to streamline operations and enhance efficiency
Execute Salesforce Marketing Cloud campaigns, including the digital HTML building of emails, landing pages, and automation into lead routing tools
Build and optimize customer journeys from a technical point of view, ensuring seamless and personalized customer experiences
Utilize Salesforce Marketing Cloud tools to create, test, and deploy digital marketing campaigns
Monitor and analyze campaign performance, making data-driven adjustments to improve outcomes
Collaborate with internal stakeholders, including marketing, sales, and IT teams, to ensure successful project delivery including optimization of digital tactics
Requirements
Minimum of 7-10 years of experience in digital marketing, with a focus on marketing automation and Salesforce Marketing Cloud
Strong technical skills in HTML, email building, landing pages, and marketing automation tools
Excellent project management skills, with a demonstrated ability to manage multiple projects and meet deadlines
Proven experience in translating business requirements into technical specifications and managing SOPs
Bachelor’s degree in communication, marketing, business, or related fields
Knowledge of lead routing tools and customer journey mapping
Experience working with Azure, tableau, Lead Scoring, Audience builder, & Python strongly preferred
Experience developing customized marketing cloud solutions including data extensions, APIs, data management and user management, preferred
Benefits
healthcare and insurance benefits beginning on day one
401K plan with a match and profit-sharing contribution from Zoetis
4 weeks of vacation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.