Back Office Analyst
Zoe Consulting
full-time
Posted on:
Location Type: Remote
Location: Brazil
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Salary
💰 R$4,500 - R$6,500 per month
Job Level
About the role
- Receive, organize and follow up on leads from marketing and referrals
- Keep the CRM up to date, well-structured and reliable at all times
- Manage all stages of the sales funnel, from first contact to closing
- Prepare commercial proposals using predefined templates
- Organize commercial contracts together with the finance team
- Execute regular follow-ups with leads and clients
- Track deadlines, responses and commercial pending items
- Schedule meetings and manage the leadership's commercial calendar
- Ensure no opportunity is lost due to operational failure
- Work directly with Marketing, Operations and Finance
Requirements
- Previous experience in commercial operations, commercial support or commercial back office
- Experience with CRM (HubSpot, Pipedrive, Salesforce or similar)
- Intermediate level Excel or Google Sheets
- Strong written and verbal communication skills
- Highly organized, detail-oriented and disciplined
- Comfortable with process control, follow-ups and routines
- Professional maturity and a strong sense of responsibility
- Experience with B2B services is a plus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRMExcelGoogle Sheetscommercial proposalsprocess controlB2B services
Soft skills
written communicationverbal communicationorganizational skillsdetail-orienteddisciplineprofessional maturityresponsibility