ZOE.COM

Financial Planning and Analysis

• Analyse spend, evaluate channel performance, and help set CPA targets
• Support end-to-end forecasting using warehouse data and statistical trends
• Partner with Financial Control team for seamless budget-setting
• Collaborate across Ops and Marketing to improve unit economics
• Provide clear, actionable commentary for leadership team

FP&A Analyst

People Operations

• Partner with leaders to translate commercial priorities into practical people strategies that support growth and performance.
• Act as a trusted advisor to managers and leadership teams, bringing sound judgment and a pragmatic approach to decision-making.
• Support organisational design and scaling decisions, helping teams remain effective, agile, and aligned to evolving business needs.
• Navigate complex people challenges by balancing commercial priorities, employee experience, and risk.
• Coach and challenge leaders to strengthen accountability, decision-making, and team performance.
• Lead complex employee relations matters end-to-end, acting as a senior escalation point for the business.
• Provide practical, commercially balanced guidance aligned with UK employment law and internal principles.
• Support managers through sensitive situations, building their confidence to handle people matters fairly and effectively.
• Coach leaders through difficult conversations, performance concerns, and workplace challenges with empathy and clarity.
• Own and evolve manager and leadership development across the business, building approaches that scale with growth.

People Partner Lead

Creative Strategist

• Own creating and briefing ads that perform
• Translate data into creative direction
• Own monitoring of market activity
• Conduct ongoing competitor research

Performance Creative Strategist

Product Designer

• Lead design across the full product design lifecycle, from problem framing and concept exploration to delivery and iteration.
• Use design to explore and define solutions, not just execute against pre-defined requirements.
• Translate complex behavioural and scientific concepts into simple, intuitive app experiences.
• Balance user needs, business goals, and technical constraints to shape the right solutions.
• Design for iOS and Android, with a strong understanding of platform conventions, patterns, and interaction models.
• Create thoughtful, responsive, and polished mobile experiences, with attention to motion, feedback, and detail.
• Work closely with engineers to ensure high-quality implementation.
• Bring strong visual and interaction design craft: layout, hierarchy, typography, and micro-interactions.
• Lead through making, setting the standard via your own work.
• Contribute to design critiques, pairing, and team discussions to elevate overall quality.
• Partner closely with Product and Engineering to define problems and shape direction.
• Contribute to product strategy and decision-making, not just design execution.

Lead Product Designer – App Experience

• You’ll own, champion, and evolve our Design System across the app and website.
• You’ll work hands-on within product squads, raising the quality bar through the work you produce.
• Drive DS adoption, workflows, governance, and documentation — making it easy for designers and engineers to use the system well.
• Ensure accessibility, consistency, and modularity are built into the system — not bolted on.
• Partner closely with the Brand team to ensure the DS faithfully represents ZOE's brand — and evolves with it.
• Lead end-to-end product design: from problem framing, exploration, and delivery.
• Raise the design quality bar across the teams through direct contribution, critique, and pairing.

Lead Product Designer – Design System, Product

Accountant

• Business partnering with the Operations team to support monthly reporting and commercial activities.
• Taking ownership of inventory and cost of sales month end processes, and assisting with other areas where required.
• Taking ownership of specific month-end reporting cycles, including journal entries and variance analysis for assigned departments.
• Helping maintain balance sheet reconciliations and ensuring key accounts are well understood and documented
• Preparing reconciliations and gathering support for year-end audit queries
• Acting as the internal point of contact for tax compliance, gathering data for external advisors, and maintaining oversight of VAT and US Sales Tax automations.
• Supporting the preparation of reporting packs for internal stakeholders
• Assisting during the year-end audit process, including responding to auditor queries and preparing supporting documentation
• Working collaboratively across teams to gather financial data and improve reporting accuracy
• Supporting ad hoc commercial initiatives at ZOE

Assistant Management Accountant

Engineering Manager

• Own the technical roadmap and system design for the Scoring domain.
• Drive the professional growth of 3 engineers.
• Partner with Product and Science teams.
• Ensure best practices are baked into every line of code your squad ships.
• Help architect systems that can handle a rapidly growing member base.