Integration Health Engineer

Zocdoc

Integration Health Engineer ensuring system integrations at Zocdoc are stable and reliable. Playing a vital role in maintaining high availability of healthcare systems and data flows.

Posted 6/25/2026full-timeRemote • New York • 🇺🇸 United StatesJuniorMid-Level💰 $30 - $48 per hourWebsite

Tech Stack

Tools & technologies

PrometheusPythonSplunkSQL

About the role

Key responsibilities & impact

Full ownership of the continuous monitoring and health checks of system integrations.
Troubleshooting and resolving real-time integration errors, API failures, and data flow disruptions.
Building and fostering relationships with Account, DevOps, and IT teams to coordinate fixes and improvements.
Analyzing logs and alerts to determine the root cause of system failures and documenting resolutions.
Optimizing existing integrations for efficiency and enhanced performance.
Working with cutting edge GenAI tools and technology.

Requirements

What you’ll need

Meaningful (2+ years) experience in system integration health, API monitoring, and network troubleshooting
The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
Proficiency in scripting/query languages like SQL, Python, PowerShell, or Bash for log analysis and automation.
A compassionate but consultative, and confident approach when collaborating on technical issues with cross-functional teams.
A fundamental understanding of API integrations, system operations, and incident management best practices.
Integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
Experience with industry-standard monitoring tools such as Splunk, Datadog, or Prometheus.
Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success
Humility. You believe in treating all people with dignity and respect, regardless of title or tenure

Benefits

Comp & perks

Flexible work environment
Competitive PTO
100% paid employee health benefit options (including medical, dental, and vision)
401(k) with employer funded match
Corporate wellness program with Wellhub
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system integration healthAPI monitoringnetwork troubleshootingscriptingSQLPythonPowerShellBashlog analysisincident management

Soft Skills

consultative approachcollaborationcommunication skillscompassionhumility