Clinical Marketplace Operations Manager

Zivian Health

Clinical Marketplace Operations Manager at Zivian Health overseeing operations of clinical delivery model and managing offshore team. Ensuring compliance and quality in healthcare provider matching processes.

Posted 5/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee the daily tactical workflow of prepping APPs and their associated matches.
Optimize the placement of Physicians and APPs within our partner networks.
Own the end-to-end board submission process, including terminations.
Manage the lifecycle of collaborative practice and medical director agreements.
Manage and mentor a dedicated offshore team.
Constantly look for ways to automate manual tasks within the matching pipelines.

Requirements

What you’ll need

3+ years of experience in healthcare operations, provider network management, or clinical workforce operations
Direct experience with provider credentialing, board submissions, or collaborative practice agreements
Familiarity with state-specific regulatory requirements governing APP and Physician practice
Experience managing remote or offshore teams, including workflow design and quality auditing
Demonstrated ability to maintain data integrity across complex operational systems - experience with credentialing platforms, EHRs, or practice management tools preferred
Strong process orientation - prior experience identifying inefficiencies and implementing scalable solutions
Excellent cross-functional collaboration skills, with a track record of working across clinical, operational, and administrative teams
Background in healthcare administration, business operations, or a related field preferred.

Benefits

Comp & perks

A dynamic, diverse, and collaborative work environment.
Fast-paced startup culture full of growth minded colleagues.
A distributed team with opportunities for in-person collaboration.
Competitive compensation and benefits package.
A supportive, non-competitive work environment where the team truly cares about one another.
Opportunities for continuous learning and professional growth.
Flexibility in work location.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

provider credentialingboard submissionscollaborative practice agreementsworkflow designquality auditingdata integritycredentialing platformsEHRspractice management toolsprocess optimization

Soft Skills

team managementmentoringcross-functional collaborationprocess orientationproblem-solvingcommunicationleadershipautomation mindsetefficiency identificationscalable solution implementation