Implementation Specialist

• Oversee successful deployment of various technology solutions for Zirous clients.
• Collaborate with clients to gather requirements, analyze business needs, and recommend suitable technology solutions.
• Lead the implementation process, including installation, configuration, customization, and integration of software and hardware solutions.
• Provide training and support to end users, ensuring successful adoption of the implemented technologies.
• Conduct system testing, troubleshooting, and quality assurance to ensure solutions meet client expectations.
• Develop and maintain comprehensive documentation, including implementation plans, user guides, and technical specifications.
• Work closely with internal teams, including developers, project managers, and support staff, to ensure smooth project execution.
• Manage project timelines, deliverables, and client communications, ensuring projects are completed on schedule and within scope.
• Stay up to date with emerging technologies and industry best practices to continuously improve implementation strategies.
• Provide post-implementation support and enhancements as needed.
• Expected to work hybrid schedule with on-site days at the West Des Moines, IA office and remote days each Monday & Friday.

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