Senior Revenue Operations Business Analyst

ZipRecruiter

Senior Revenue Operations Business Analyst advancing internal systems and Salesforce at ZipRecruiter. Facilitating collaboration, improving efficiencies, and providing analytical insights in the Revenue Operations team.

Posted 5/20/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $110,000 - $127,500 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Facilitate meetings to understand business pain points, synthesize discussions, and communicate decisions and action items with clear objectives and success measures
Partner with business process experts to write business requirements and create process flows to translate into functional system design
Conduct gap analysis to provide recommendations, analytical insights, and process improvements through system automation
Lead system-related projects tied to Sales Enablement technology, including end-to-end implementation and planning
Organize and facilitate Agile ceremonies including standups, sprint planning, retrospectives, demos, and release planning
Partner with stakeholders to deliver solutions that improve user experience and reduce cost and time impact
Provide functional, technical, and system design documentation and support testing of Salesforce enhancements
Develop reports and dashboards, audit data integrity, and support backlog management including user story creation and prioritization

Requirements

What you’ll need

Bachelor’s degree in a related field
5+ years of Revenue Operations, Sales Operations, or related experience
3+ years of Salesforce platform experience, including configuration, Sales Cloud, Service Cloud, and reporting/dashboarding (certifications required)
Strong leadership and cross-functional collaboration skills across business and technical teams
Experience with Scrum/Agile methodologies and tools such as Jira
Strong analytical and problem-solving skills with a focus on process improvement

Benefits

Comp & perks

Competitive salary
Exceptional benefits package
Flexible Vacation & Paid Time Off
Employer-matched 401(k) plan
A fun environment where work-life balance is valued

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SalesforceSales CloudService Cloudgap analysisprocess automationfunctional system designreportingdashboardinguser story creationbacklog management

Soft Skills

leadershipcross-functional collaborationanalytical skillsproblem-solvingcommunicationfacilitationorganizational skillsstakeholder engagementsynthesisdecision-making

Certifications

Salesforce certification