Senior Post Close Operations Specialist

Zippy

Senior Post Close Operations Specialist executing post-close operations and managing investor deliveries for Zippy's loan processes.

Posted 5/12/2026full-timeRemote • Arizona, Connecticut, Florida, Illinois, Louisiana, Maryland, Missouri, Montana, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Wisconsin • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Own investor findings & remediation: Identify and resolve post-close defects with QA and internal teams. Drive fixes quickly to meet investor timelines and avoid delays.
Manage loan sale & investor delivery: Prepare and deliver loan packages to investors. Track which loans are sellable vs. blocked and act.
Keep loans moving off the warehouse line: Monitor aging and ensure loans do not sit too long. Reduce capital exposure by pushing loans through funding/sale.
Coordinate funding readiness: Validate all prior-to-funding conditions are cleared. Reconcile payoffs, liens, and funding details. Signal Accounting when loans are ready to be funded.
Troubleshoot insurance issues: Ensure policies are bound correctly. Resolve discrepancies that could delay funding or sale.
Growth & leadership opportunity: This role begins as an individual contributor with full ownership of post-close operations, with a clear path to team leadership and broader functional ownership as the business scales.

Requirements

What you’ll need

3–5+ years in mortgage operations, post-close, capital markets, or similar role
Experience with loan sales, warehouse lending or investor delivery
Strong understanding of loan life cycle from closing to sale and investor requirements/document standards.
Proven ability to manage multiple loans/deadlines simultaneously and troubleshoot complex operational issues.
Comfortable in an uncertain, fast-paced environment that will evolve as our technology and business scales.
High attention to detail and process oriented
Proactive and autonomous worker.
Collaborative and innovative with a strong desire for the entire team to win together.
Proficiency in Microsoft Office and other software tools.
Proficient in technology and changing environments.
Undergraduate degree or extended relevant work experience.

Benefits

Comp & perks

Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
Paid Time Off: We offer generous PTO—and we encourage you to use it!
Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
Parental Leave: We provide paid parental leave to support you and your growing family.
No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mortgage operationspost-closecapital marketsloan saleswarehouse lendinginvestor deliveryloan life cycletroubleshootingattention to detailprocess orientation

Soft Skills

proactiveautonomouscollaborativeinnovativestrong desire for team successability to manage multiple deadlinesadaptability in fast-paced environmentsstrong communicationleadership potentialproblem-solving