Loan Processor, Bilingual Spanish

Zippy

Loan Processor managing borrower loan applications and documentation at Zippy, specializing in manufactured home loans. Responsible for ensuring accuracy and compliance while communicating with borrowers and underwriters.

Posted 4/28/2026full-timeDallas • Arizona, Connecticut, Florida, Illinois, Louisiana, Maryland, Missouri, Montana, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $24 per hourWebsite

About the role

Key responsibilities & impact

Review loan applications and associated documents for accuracy, completeness, and adherence to company guidelines
Verify borrower information, including income, employment, credit history, and assets.
Organize and maintain loan files, ensuring all necessary documentation is included
Communicate effectively with borrowers via phone to gather required documents, clarify information, and address any concerns or questions
Provide guidance to borrowers regarding the loan application process, documentation requirements, and timelines
Collaborate closely with underwriters to resolve any discrepancies or issues identified during the loan processing stage
Prepare loan files for underwriting review, ensuring all necessary documentation is accurately compiled and accessible
Conduct quality control checks on loan files to ensure accuracy, completeness, and compliance with company standards.
Utilize mortgage software and other relevant tools to track and update loan status accurately.
Perform administrative tasks related to loan processing, including data entry, file organization, and recordkeeping.

Requirements

What you’ll need

One (2-3+) years’ experience consumer loan processing or mortgage processing or related. Manufactured housing experience preferred but not necessary
Proficiency in Microsoft Office and other software tools
Excellent verbal and written communication skills, with the ability to explain complex concepts to borrowers clearly
Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously
Proficiency in using consumer loan or mortgage software, loan origination systems, and other relevant computer applications
Comfortable working with several technology tools in a digital 100% remote environment
Familiarity with consumer loan or mortgage industry regulations, guidelines, and compliance requirements
Ability to work independently as well as collaboratively in a fast-paced, deadline-driven environment
Customer-oriented mindset with a focus on delivering exceptional service to borrowers
Fluent in Spanish.

Benefits

Comp & perks

Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
Paid Time Off: We offer generous PTO—and we encourage you to use it!
Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
Parental Leave: We provide paid parental leave to support you and your growing family.
No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

loan processingmortgage processingdata entryfile organizationrecordkeepingquality controldocumentation managementconsumer loan softwareloan origination systemsMicrosoft Office

Soft Skills

communication skillsorganizational skillsattention to detailmultitaskingcustomer serviceindependent workcollaborationproblem-solvingtime managementadaptability