Obtain, validate, and organize large client data sets for use within the Zipliens platform.
Maintain high standards of accuracy, timeliness, and efficiency across all data deliverables.
Manage recurring data exchanges with external agencies (e.g., Medicare, LRP vendors, Medicaid), ensuring accuracy and timeliness.
Deliver customized reporting solutions and visualizations to meet internal and external needs.
Work with client data teams to improve onboarding and file delivery processes.
Identify inefficiencies in recurring workflows, lead optimization initiatives, and document processes and standards to support internal consistency and knowledge sharing.
Partner with developers to define requirements and support tool development in the Zipliens portal.
Provide department leadership with metrics, KPIs, and data-driven recommendations.
Communicate data challenges and solutions clearly and succinctly across teams.

Requirements

Prior experience in the personal injury, mass tort, or lien processing industry is required.
4+ years of experience in data analysis, operations, or reporting.
Advanced proficiency in Excel; exposure to SQL or BI tools (e.g., Tableau, Power BI) is a plus.
Strong problem-solving abilities with a thoughtful approach to downstream impacts.
Comfortable balancing multiple projects and working autonomously in a fast-paced environment.
Excellent written and verbal communication skills.
Professionalism, self-sufficiency, and readiness for remote work.
Bachelor’s degree in a technical or analytical field (preferred).

Benefits

Comprehensive Health Benefits (Medical, Dental, and Vision), including HSA with employer contributions, FSA, and Dependent Care FSA
Company-Paid Life Insurance and Short-Term Disability
401(k) Plan with Company Match
Paid Time Off (Vacation, Sick Leave, and Select Holidays)
Parental Leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisdata validationdata organizationreportingvisualizationExcelSQLBI toolsTableauPower BI

Soft Skills

problem-solvingcommunicationleadershipself-sufficiencyautonomytime managementattention to detailcollaborationadaptabilitycritical thinking