Medical Records Specialist

ZipHR Philippines

Medical Records Specialist retrieving and organizing medical records for legal cases. Collaborating with healthcare providers and ensuring compliance with HIPAA standards in a remote role.

Posted 7/29/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in records management, ensuring compliance with HIPAA standards and accuracy in documentation. Proficient in coordinating with healthcare providers and managing confidential data while maintaining strong organizational and problem-solving skills.

Highest-signal resume keywords

Records ManagementHIPAA ComplianceDocument ManagementCustomer Service OrientationCase Management Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Record Retrieval ProcessesInvoicingReporting ToolsAttention to DetailProficient in MS ExcelProficient in Google SheetsRecord Tracking SystemsLegal Record ManagementHealthcare Record ManagementFinancial Record Management

Soft Skills

Organizational SkillsProblem-Solving MindsetProactive AttitudeStrong Communication Skills

Tools & Technologies

Email Communication ToolsFax PlatformsDigital Fax PlatformsCioxDatavantMROChartSwap

Certifications & Qualifications

Degree in AdministrationDegree in HealthcareCertification in Related Field

Industry Keywords

Confidential Data PortalsHealthcare ProvidersBilling CoordinationLegal TeamsMedical Records Custodians

About the role

Key responsibilities & impact

Request medical records from healthcare providers, hospitals, and custodians
Draft and send formal requests, authorizations, and necessary forms
Ensure compliance with HIPAA and confidentiality standards
Follow up via email, fax, and phone to ensure timely retrieval
Coordinate billing and invoicing with the accounting team
Keep detailed track of all outstanding requests and escalate issues as needed
Review and organize incoming records for accuracy and compliance
Ensure all invoices are correct and all documentation is complete

Requirements

What you’ll need

Strong experience working with confidential data portals, invoices, and reporting tools
Prior exposure to legal, financial, or healthcare record management
Proficient in record retrieval processes and document management
Laser-sharp attention to detail
Top-notch organizational skills
Problem-solving mindset with a proactive attitude
Customer service orientation
Degree or certification in Administration, Healthcare, or a related field preferred
Must have at least 5 years of professional experience in records management, or related fields
Previous experience in legal, accounting, financial, or medical records is a huge plus
Case management or record tracking systems (for monitoring request status and timelines)
MS Excel / Google Sheets for tracking and reporting
Email and communication tools for provider coordination
Fax / digital fax platforms for record requests and follow-ups
Highly Preferred: Experience working with medical records custodial/ROI platforms such as Ciox, Datavant, MRO, or ChartSwap
Proficient in English (spoken and written), with strong communication skills to liaise with U.S.-based legal teams

Benefits

Comp & perks

100% remote work – Work from anywhere with reliable internet
Work with a mission-driven legal support team that values accuracy, accountability, and professionalism
Supportive, flexible culture that values results over clock-punching
Competitive salary based on your experience and qualifications
Performance Bonus: Based on monthly record requests processed
Work-life balance
Ongoing training and professional development
Be part of a fast-paced, collaborative, and highly respected legal services provider