Zipdev

Cloud Solutions Engineer – Level 3

Zipdev

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇲🇽 Mexico

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Job Level

Mid-LevelSenior

Tech Stack

AzureCloud

About the role

  • Handle **advanced and expert-level escalations** related to cloud infrastructure and SaaS services.
  • Serve as a senior escalation point for Microsoft 365 and cloud-related issues across multiple MSP environments.
  • Perform root-cause analysis and implement long-term remediation for complex or recurring issues.
  • Work directly with MSP clients and end customers to execute solutions and improvements.
  • Architect, deploy, optimize, and support **Microsoft 365 environments end-to-end**.
  • Perform and lead **tenant-to-tenant migrations**, including email, OneDrive, SharePoint, and Teams data.
  • Execute **server-to-cloud migrations**, such as file servers to SharePoint or OneDrive.
  • Expert-level administration and troubleshooting of Microsoft services.
  • Implement and maintain Microsoft 365 security best practices across client tenants.
  • Lead cloud migration and optimization projects for MSP clients.

Requirements

  • **5+ years** of hands-on experience with cloud solutions in an MSP or multi-tenant environment.
  • **Expert-level proficiency** in:
  • - Microsoft 365 (all major workloads and admin portals)
  • - Microsoft Intune
  • - Microsoft Entra ID (Azure AD)
  • - Conditional Access and MFA
  • - Microsoft Defender and Purview
  • Strong experience with:
  • - Tenant-to-tenant Microsoft 365 migrations
  • - Server-to-cloud migrations (e.g., file servers to SharePoint/OneDrive)
  • - Email and data migrations
  • Required experience with **PowerShell** for administration and automation.
  • Experience with **Google Workspace** and cross-platform migrations.
  • Expert-level understanding of **SaaS security** and **cloud cost optimization**.
  • General knowledge of **infrastructure and networking** concepts.
  • Proven experience working in **MSP environments** (required).
  • Excellent **native-level English communication skills**, both written and verbal.
Benefits
  • Work remotely Monday - Friday, 40 hours a week (no weekends)
  • Vacation: 10 business days a year
  • Holidays: 5 National Holidays a year
  • Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
  • Parental Leave
  • Health Care Reimbursement
  • Active Lifestyle Reimbursement
  • Quarterly Home Office Reimbursement
  • Payroll Deduction Purchase Plans
  • Longevity Bonus
  • Continuous Learning Bonus
  • Access to Training and Professional Development Platforms
  • Did we mention it's REMOTE?!!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Microsoft 365Microsoft IntuneMicrosoft Entra IDConditional AccessMFAMicrosoft DefenderMicrosoft PurviewPowerShellSaaS securitycloud cost optimization
Soft skills
communication skillsproblem-solvingleadershipclient managementroot-cause analysis