Zip

AI Solutions Consultant

Zip

full-time

Posted on:

Location Type: Remote

Location: Israel

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About the role

  • Partner with Sales and Customer Success to deeply understand customer requirements, translate them into technical solutions, and serve as a trusted advisor from initial evaluation through deployment and expansion
  • Lead technical discovery to map customer workflows, identify automation opportunities, and design agent architectures that deliver measurable value
  • Build and optimize AI agents—configuring workflows, writing and refining prompts, and tuning agent behavior to meet customer requirements
  • Own integrations between Zip AI agents and customer systems (ERPs, CLMs, ticketing, TPRM, and other procurement tools) using middleware and iPaaS platforms
  • Drive successful implementations end-to-end—scoping requirements, documenting architecture, testing configurations, troubleshooting issues, and ensuring smooth go-lives
  • Enable customer teams to manage and improve their agents, building confidence and long-term self-sufficiency
  • Gather insights on how customers are deploying AI agents, identify emerging patterns, and deliver structured feedback to Product and Engineering

Requirements

  • 5+ years of experience in technical customer-facing roles such as Solutions Architect, Solutions Engineer, Technical Consultant, or Implementation Engineer
  • Hands-on experience building or deploying AI/LLM-powered solutions, with a working understanding of functional LLM fundamentals and prompt engineering
  • Strong technical credibility—you can lead architectural discussions, work through complex integration challenges, and earn the trust of technical stakeholders
  • Experience with middleware platforms, iPaaS tools, or integration architecture; comfortable with REST APIs, webhooks, and authentication protocols
  • Track record of managing enterprise customer engagements and delivering successful implementations in fast-paced environments
  • Strong communication skills with the ability to translate technical concepts for non-technical stakeholders across procurement, finance, and operations
  • Extreme attention to detail and a relentless focus on customer outcomes.
Benefits
  • 📈 Start-up equity
  • 🚠 Team building events
  • 🌴 Flexible PTO
  • 💻 Apple equipment plus home office budget
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI agentsLLM-powered solutionsprompt engineeringintegration architectureREST APIswebhooksmiddlewareiPaaSautomationarchitectural discussions
Soft Skills
strong communicationattention to detailcustomer outcomes focustechnical credibilitytrusted advisorproblem-solvingcustomer engagement managementteam enablementfeedback deliveryworkflow mapping