Business Operations

• Own the finance systems architecture: Lead the design, governance, and roadmap for Zip’s core finance systems, spanning Salesforce, NetSuite, and Spiff. Ensure end-to-end integrity across quote, order, billing, and reporting workflows.
• Drive automation across quote-to-cash: Build scalable integrations and workflows that eliminate manual handoffs between Sales, Deal Desk, and Finance. You’ll streamline the entire lifecycle from opportunity to invoice.
• Lead system reimplementations and enhancements: Manage major system upgrades, reimplementations, or vendor transitions across CPQ, billing, and related tools. Partner with internal stakeholders to define requirements, select vendors, and own the implementation end-to-end.
• Ensure financial data accuracy and alignment: Partner with Finance and RevOps to define and maintain ARR, booking, and billing definitions across systems. You’ll help create a single source of truth for financial reporting and audit-readiness.
• Enable global and multi-currency operations: Build capabilities that support international growth, including multi-currency quoting, billing, and reporting.
• Support commissions and comp automation: Partner with GTM Ops and Finance to automate compensation logic and payout workflows in Spiff, reducing manual intervention and ensuring accuracy.
• Be the connective tissue across teams: Act as the bridge between business stakeholders and technical teams, translating operational pain points into scalable system solutions.

Finance Business Systems Lead

Manager, Business Operations

Business Operations

Senior Associate, Provider Business Operations

Finance, BizOps, Strategy

Head of Business Operations