Account Manager

• Act as a trusted advisor, product consultant, and closer to deliver ROI in renewals and upsells
• Partner with Customer Success to monitor health scorecards and identify customer needs
• Evangelize and solution Zip to meet current and future product needs
• Contribute to building team culture and sales processes at a startup
• Negotiate all facets of renewal contracts to maximize value while enhancing customer relationships
• Engage the broader Zip team to provide updates on renewal status and escalate when needed
• Manage customers on multi-year contracts to ensure value realization
• Become a product and procurement expert and demo-readily present the Zip platform
• Use sales intelligence and engagement tools to prospect, manage deal cycles, and bring on customers
• Be adaptable and help shape the sales process in a hyper-growth environment

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