Ziosk

AI Software Engineer – Reliability

Ziosk

full-time

Posted on:

Location Type: Hybrid

Location: Plano • Texas • United States

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Tech Stack

AndroidKotlin.NETReactReact Native

About the role

  • Diagnose and resolve complex production issues across Android (C++, Kotlin, React Native) and .NET systems using logs, telemetry, and AI-assisted analysis.
  • Design and improve AI-enabled log analysis and incident triage workflows to accelerate root cause identification.
  • Leverage AI-assisted development tools to generate, test, and validate code fixes efficiently.
  • Identify repetitive break/fix patterns and develop AI-driven automation to reduce manual debugging effort.
  • Integrate AI-supported diagnostics and automation into CI/CD pipelines and defect tracking systems.
  • Implement durable fixes that reduce repeat incidents and improve overall system reliability.
  • Build and refine retrieval-based (RAG) workflows to surface historical incident context and detect recurring patterns.
  • Document resolutions and automation improvements to expand AI-assisted resolution coverage and reduce MTTR.

Requirements

  • 3+ years of professional software engineering experience, including work in production environments.
  • Proficiency in C++, C#, Kotlin, and Android development.
  • Strong debugging and root cause analysis skills across multiple platforms.
  • Hands-on experience using AI-assisted development tools (e.g., Copilot, LLM-based workflows) as part of daily engineering work.
  • Practical experience building or contributing to AI-driven automation workflows, such as log analysis, retrieval-based systems, or task automation.
  • Understanding of RESTful APIs, multithreading, memory management, and performance troubleshooting.
  • Experience working with version control and CI/CD pipelines to deploy and validate fixes safely.
  • Ability to analyze recurring defects and propose automation or systemic improvements.
  • Strong communication skills and ability to collaborate across engineering and operations teams.
Benefits
  • Competitive benefits and compensation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
C++C#KotlinAndroid developmentdebuggingroot cause analysisAI-assisted development toolsRESTful APIsmultithreadingmemory management
Soft Skills
strong communicationcollaboration