Senior Product Manager
Zinnia
RPASQL
Salary
💰 $120,000 - $160,000 per year
Job Level
Senior
Tech Stack
RPASQL
About the role
- Drive or contribute into the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
- Completing research and providing analysis as needed to support Management in decision making
- Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
- Gain a deep understanding of existing systems, customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
- Works with a cross-functional team to ensure fulfillment of product requirements, evaluates product performance and transition products from development to commercialization
- Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases.
- Facilitating business needs and priority identification
- Assist in Developing and executing proposed business and technical solutions
- Assist in the research and investigation of escalated production issues and engage teams for resolution
- Track incidents through completion while providing regular updates to both internal and external customers
- Document business impact, research and resolution steps and long-term preventative measures via incident reports
- Provide regular severity updates to Senior leadership
Requirements
- 8+ years of experience as a Product Manager, including analyzing software/product design, development, and deployment
- A bachelor’s degree in Computer Information Systems, Business Administration, or a related field; or a high school education and equivalent work experience in business analysis and application development
- Strong customer service skills with excellent relationship management skills with the ability to interact positively and successfully with all level of associates and managers to meet business needs
- Basic understanding of technology system interfaces and data integration, networks, and operating systems
- Proven background in process automation and/or robotic process automation (RPA)
- Knowledge of Business Process Modeling using decision tables/trees and data flows, etc.
- Basic knowledge of SQL, client/server, and network environments
- Expert level communication, interpersonal, critical thinking and troubleshooting skills
- Microsoft PC software experience (i.e., Excel, Word, Access and Project)
- Willingness to develop industry-related knowledge
- Analytical, organized with excellent written and verbal communication skills
- Must be a self-starter, flexible and motivated
