Bilingual Intake Specialist

Zinda Law Group, PLLC

Intake Specialist conducting fact-finding interviews with prospective clients in a personal injury law firm. Collaborating with attorneys and handling new case documentation in a hybrid environment.

Posted 5/29/2026part-timeAustin • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Monitor all inbound marketing lead sources and follow up with potential clients
Handle incoming phone calls from prospective clients
Collect appropriate information and provide concise fact summaries, both written and verbal
Collaborate with attorneys at every level of the Firm to discuss case summaries
Input and track appropriate data into CRM system
Sign up new clients and handle all new case documentation

Requirements

What you’ll need

Bilingual in Spanish
Sales experience preferred
Capable of working in a fast paced environment
Excellent communication skills, both written and verbal
Outgoing and looking forward to working as part of a team
Ability to maintain confidentiality
Strong multi-tasking skills
Proficient in Microsoft Office
Reliable internet connection
Previous work in a law firm a plus
College degree preferred, not required

Benefits

Comp & perks

Paid time off (20 days) and 10 paid holidays
IRA plan with company contribution match (up to 3% match)
Medical, vision, and dental insurance (90% of Medical covered by the firm)
Opportunities for ongoing training and mentoring by our outstanding team
Opportunities to advance and grow within the firm

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experiencedata trackingcase documentation

Soft Skills

bilingual in Spanishexcellent communication skillsoutgoingteamworkability to maintain confidentialitystrong multi-tasking skills