Temp Customer Service Representative – DACH
ZimVie
full-time
Posted on:
Location Type: Hybrid
Location: Cornella de Llobregat • 🇪🇸 Spain
Visit company websiteJob Level
JuniorMid-Level
About the role
- Answer all incoming phone calls, giving technical information and/or placing orders into the computer system in order to meet the customer’s expectations.
- Respond to customer requests and resolve their issues by providing them with product and service information and serving as liaison between the customer and various departments in order to meet the customer’s demands.
- Control stock and back orders and follow up on delivery.
- Process returned items.
- Ensure the clients receive the needed items on time and ensure all processes meet the company’s policies.
- Set up new accounts, maintain records, and perform related administrative duties to ensure that all data is accurate.
Requirements
- Secondary education
- 2 years working experience in a high-end Customer Service role
- Experience in working with operative systems
- Some knowledge of the medical device industry is a plus
- Customer Service Oriented
- General financial knowledge is a plus
- MS Office
- Native German mandatory
- Spanish fluent is a plus
Benefits
- Competitive compensation package
- Temporary contract (2 years)
- Meal allowance
- Partially remote work option available
- Learning & development program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceoperative systemsfinancial knowledge
Soft skills
communicationproblem solvingorganizational skillscustomer service oriented
Certifications
secondary education