Zillow

Senior Product Manager

Zillow

full-time

Posted on:

Location Type: Remote

Location: California • Connecticut • United States

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Salary

💰 $160,900 - $257,100 per year

Job Level

Senior

About the role

  • Define and drive the platform strategy and roadmap for agentic AI capabilities, including memory/context, policy, guardrails, and deployment standards.
  • Build APIs, SDKs, archetypes, and developer workflows to accelerate shipping agentic experiences.
  • Scale evaluation systems, including dataset management, evaluation harnesses, and human-in-the-loop review flows.
  • Establish observability standards and dashboards for agent workflows, tool calls, and model interactions.
  • Optimize cost efficiency through model selection, caching, routing, and usage governance.
  • Partner with security, privacy, and compliance teams to ensure safe and auditable AI operations.
  • Align stakeholders, prioritize backlogs, and communicate progress with clear narratives and metrics.
  • Own reliability and performance outcomes, including SLOs, latency budgets, and incident learnings.

Requirements

  • 6+ years of product management experience, including platform or developer-facing products (APIs, SDKs, platforms, internal tooling).
  • Strong technical and AI fluency, with the ability to partner with engineering, ML, and applied science teams and make tradeoffs across latency, throughput, accuracy, and unit economics.
  • Experience defining metrics, SLOs, and operating mechanisms for complex systems.
  • Proven ability to align and lead cross-functional teams around shared priorities.
  • Familiarity with LLM/agentic systems, orchestration frameworks, and prompt/version management.
  • Experience building or running evaluation systems, including offline/online experiments and quality gates.
  • Background in observability, ML Ops, and responsible AI practices.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
APIsSDKsevaluation systemsdataset managementobservability standardsmodel selectioncachingroutingSLOsML Ops
Soft Skills
product managementstakeholder alignmentcross-functional leadershipcommunicationprioritizationnarrative buildingmetrics definitiontradeoff analysisincident managementcost efficiency optimization