Zilliz

Solutions Engineer

• Drive technical engagements with key customers to deliver quality technical solutions and services.
• Establish repeatable motions and best practices to improve the efficiency of customer projects. Build technical resources such as tutorials, white papers, and tools to address customer needs.
• Play an active role in the open-source community. Work as a community technical expert and keep your influence by actively joining all types of community activities and events.
• Build long-term strategic relationships with potential clients and identify new opportunities in the user community.
• Responsible for communicating with key users/clients and providing them with help throughout the whole process of trial, testing, and delivering a full solution in production.

Solutions Architect

Account Executive

• Proactively prospecting for new customers via email, social media, cold-calling and events
• Collaborating with Marketing, Customer Success and SDRs to generate sales pipeline
• Fielding inbound leads to qualify and create qualified opportunities
• Using a solution selling approach to help customers identify, quantify and address their business problems with Zilliz’ value proposition
• Orchestrating and working with teams to provide the optimal customer experience
• Leveraging the MEDDIC sales methodology to manage the sales process
• Engaging existing customers to drive product adoption and identify new growth strategies
• Successfully negotiating and closing complex enterprise sales deals
• Evangelizing the value of Zilliz and key differentiators to help customers quantify the impact to business priorities
• Consistently delivering an accurate ACV/TCV forecast
• Being an awesome teammate that encourages and inspires the broader team to deliver results

Solutions Architect

Enterprise Account Executive