Operations & Logistics Coordinator

ZigZag Offshoring

Operations & Logistics Coordinator managing day-to-day operations from order to delivery at ZigZag. Focusing on logistics, invoicing, and customer communication with a premium brand.

Posted 5/14/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 ₱40,000 - ₱50,000 per monthWebsite

About the role

Key responsibilities & impact

Order Management: Process all confirmed orders accurately and without delay
Logistics & Freight: Manage all freight bookings, courier coordination, and delivery scheduling
Invoicing & Administration: Issue invoices promptly upon order confirmation or agreed milestones
Customer Communications: Handle all inbound customer queries professionally and promptly
Supplier & Vendor Coordination: Maintain relationships with suppliers and service providers
General Operations: Identify inefficiencies and fix them without being told

Requirements

What you’ll need

Minimum 3 years in an operations, logistics coordination, or similar role
Demonstrated experience managing freight and order fulfilment — not just administrative support
Experience with invoicing and basic financial administration
Exceptional written English — your customer communications represent a premium brand
Proficiency in Google Workspace, project management tools, and comfort learning new systems quickly
Available and responsive during Australian business hours — this is non-negotiable

Benefits

Comp & perks

Remote work opportunities
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

order managementlogistics coordinationfreight managementinvoicingfinancial administration

Soft Skills

customer communicationrelationship managementproblem-solvingprofessionalismresponsiveness