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ZigZag Offshoring

Site Reliability Engineer

ZigZag Offshoring

Site Reliability Engineer at ZigZag designing and maintaining infrastructure and automation solutions. Collaborating with teams to ensure platform reliability and operational efficiency.

Posted 5/11/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-Level💰 ₱40,000 - ₱60,000 per yearWebsite

Tech Stack

Tools & technologies
AWSDistributed SystemsSDLCTerraform

About the role

Key responsibilities & impact
  • Design, build, and maintain scalable and reliable infrastructure and platform services
  • Develop and maintain infrastructure-as-code (e.g., CloudFormation, Terraform)
  • Develop custom automation workflows and internal tools to support infrastructure provisioning, monitoring, and incident response
  • Monitor system performance, availability, and capacity using observability tools (e.g., SumoLogic, AWS CloudWatch)
  • Create and maintain dashboards and monitoring solutions that offer deep insight into platform health and support rapid incident diagnosis
  • Automate operational processes (e.g., deployments, failovers, scaling) to reduce toil and enhance system resilience
  • Participate in incident response activities, including postmortems and root cause analysis, to drive continual improvement
  • Continuously evolve and maintain SLOs and SLIs, ensuring a balance between development velocity and system reliability
  • Design and implement robust CI/CD pipelines and zero-downtime deployment strategies
  • Collaborate with engineering teams to embed reliability, scalability, performance, and security best practices into the SDLC

Requirements

What you’ll need
  • 2+ years of experience in a SRE role or similar (e.g. DevOps Engineer)
  • Experience managing an AWS environment and working in a SaaS business
  • Strong knowledge and experience of infrastructure-as-code
  • Experience with building and supporting robust CI/CD pipelines
  • Strong problem solving and analytical skills
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced, agile environment
  • Experience with BuildKite
  • Experience with distributed systems and microservice architecture
  • Exposure to compliance frameworks (PCI-DSS, ISO27001)

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
infrastructure-as-codeCloudFormationTerraformCI/CD pipelinesautomation workflowsmonitoring solutionsSLOsSLIsdistributed systemsmicroservice architecture
Soft Skills
problem solvinganalytical skillscommunication skillscollaboration skillsability to work in fast-paced environmentagile methodology