ZigZag Global

Revenue Operations

• Design, maintain, and improve revenue processes that support new deals, renewals and expansion, while keeping things simple and usable for teams
• Run and improve Shipup’s revenue operations on a day-to-day basis, across Sales and Customer Success teams
• Own the CRM and revenue tooling, ensuring processes are clean, consistent, and actually used by teams
• Make revenue data reliable and actionable, so pipeline, churn, and retention metrics can be trusted and discussed with confidence by partnering with our Head of Data
• Support Sales and CS teams in their execution, by reducing friction, clarifying ownership, and improving how tools and processes are used
• Drive revenue-related projects from start to finish, working closely with multiple teams and ensuring solutions are adopted in practice
• Continuously identify and fix gaps in processes, data, or tooling that slow teams down or reduce visibility

Revenue Operations Manager