Product Manager II, Trust & Safety Tools

Zigsaw

Product Manager for Trust & Safety Tools at Pinterest driving AI-native capabilities and improving internal workflows. Collaborating closely with operations and engineering teams to enhance user experiences.

Posted 5/22/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $114,297 - $235,319 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own and drive the T&S Tools product roadmap, including review queue systems (PinQueue), entity inspection and management (Lookup), bulk operations, and domain management tools
Define and ship AI-native tool capabilities — MCP integrations, AI-assisted workflows, intelligent routing, model testing interfaces, and new experiences that fundamentally change how practitioners interact with T&S systems
Partner deeply with T&S practitioners — ops reviewers, ML engineers, risk analysts, policy teams — to understand workflows, identify friction, and deliver improvements that compound over time
Manage the internal customer experience across a diverse user base with different needs and technical depth
Triage inbound requests from cross-functional stakeholders, communicate priorities, and maintain roadmap focus

Requirements

What you’ll need

3+ years product management experience
Experience building products for internal users, operations teams, or enterprise customers
Strong user empathy — genuinely curious about how people work and motivated by making their workflows better
SQL proficiency — able to self-serve data investigation and analysis
Excellent stakeholder management — proven ability to juggle competing priorities from multiple teams
Strong written and verbal communication
Growth mindset with enthusiasm for AI — excited to learn and develop conviction about how AI transforms internal tooling
Bachelor’s degree in a relevant field such as Computer Science, or equivalent experience

Benefits

Comp & perks

Equity
Flexibility to do your best work
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementSQLAI-native tool capabilitiesMCP integrationsAI-assisted workflowsintelligent routingmodel testing interfacesdata investigationdata analysis

Soft Skills

user empathystakeholder managementcommunicationcuriosityworkflow improvementgrowth mindsetenthusiasm for AI