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Zigsaw

Employee Relations Lead

Zigsaw

Employee Relations Lead at Pinterest conducting sensitive investigations and improving practices for employee relations. Collaborating across teams and leveraging AI tools to enhance workplace investigation practices.

Posted 5/11/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $120,321 - $247,718 per yearWebsite

About the role

Key responsibilities & impact
  • Be an owner of the employee relations investigations process, including conducting and managing all aspects of employee relations investigations into alleged misconduct, working closely with fellow team members and cross-functional partners, including employment law, compliance, human resources, IT etc
  • Draft investigation plans, conduct interviews, review evidentiary documentation, and complete analysis and investigation reports
  • Advise on and make recommendations for investigation outcomes and follow-up actions
  • Be on the cutting edge of technology and incorporate AI tools to streamline investigations and identify actionable insights.
  • Develop and enhance investigation related procedures and trainings to reflect industry best practices
  • Spot trends and themes, including root causes, matter classification, and disciplinary results
  • Prepare and provide updates on investigations, including trends and learnings, to internal stakeholders, including senior management
  • Establish and promote best practices relating to the conduct of investigations and assist in the development, implementation, and enhancement of company policies and investigation processes
  • Assist with special projects as needed

Requirements

What you’ll need
  • Bachelor’s degree in a relevant field such as Human Resources or equivalent experience
  • Experience conducting complex and sensitive investigations for 5+ years
  • Excellent analytical skills and strong and clear verbal and written communications skills
  • Ability to interact effectively and collaboratively with cross-functional and cross-business teams at all levels of the organization to achieve results
  • Growth mindset and adaptability—embraces new tech and process improvements
  • Experience using AI tools for faster trend recognition and data analysis in ER cases
  • Ability to work in a fast-paced environment and can prioritize and manage a high-volume workload while working independently, with minimal supervision
  • Knowledge of federal and state employment laws
  • Experience in employment law a plus
  • Experience leveraging AI to automate documentation and streamline investigation process preferred

Benefits

Comp & perks
  • Equity
  • Flexibility to work
  • Health insurance
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
employee relations investigationsinvestigation plansconducting interviewsevidentiary documentation analysisinvestigation reportstrend recognitiondata analysisemployment law knowledgedocumentation automationprocess improvement
Soft Skills
analytical skillsverbal communicationwritten communicationcollaborationgrowth mindsetadaptabilityindependenceprioritizationtime managementstakeholder engagement
Certifications
Bachelor’s degree in Human Resourcescertification in employment lawcertification in investigationscertification in HR managementcertification in compliance