Zigsaw

Senior Staff Product Manager, Merchants

Zigsaw

full-time

Posted on:

Location Type: Hybrid

Location: San FranciscoCaliforniaUnited States

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Salary

💰 $195,738 - $402,990 per year

Job Level

About the role

  • Define, design, and launch thoughtful AI/ML-powered experiences that help users discover, curate, and shop ideas tailored to their unique taste.
  • Partner cross-functionally with Engineering, Design, and Data Science to craft seamless and delightful experiences at the intersection of user experience, ML, and AI.
  • Set product vision, influence strategy, write requirements, develop hypotheses, and establish success metrics for critical personalization initiatives.
  • Identify and prioritize new opportunities to advance the relevance, impact, and sophistication of personalization across Pinterest’s Curation portfolio.
  • Autonomously navigate and resolve complex, ambiguous product challenges—and influence product strategy across multiple teams.

Requirements

  • Track record in AI/ML products: Experience building and launching personalized experiences, ideally at scale, for e-commerce platforms.
  • Technical fluency: Strong understanding of AI/ML product development; usage of LLMs for scale, ability to credibly partner with engineers and data scientists across the stack.
  • Strong product discovery skills: You’re comfortable talking to business customers, mapping workflows, validating problems, and translating insights into clear product strategies and roadmaps.
  • Sharp communication: Comfortable presenting to executives and cross-functional audiences; excels at simplifying complex technical and product concepts to drive clear decisions.
  • Comfort with ambiguity and a bias for action: You can bring clarity to ambiguous problem spaces and move quickly while keeping stakeholders informed.
  • Strategic and customer-centric: Deep empathy for user needs, with an ability to turn rich data and insights into new opportunities and delightful features.
  • Ecosystem Understanding: Strong experience in B2B2C or “dual-customer” operating models to deliver delightful experiences for multiple stakeholders.
  • Collaborative influencer: Ability to build trusted relationships with a variety of internal partners (including Advanced Technology, Product Marketing, Sales, Trust & Safety, Monetization, and more) and align them to shared goals.
  • Ownership mindset: Skilled at defining what success looks like, rallying teams, and guiding projects from ideation to successful launch.
  • Bachelor’s degree in a relevant field such as Computer Science, or equivalent experience.
Benefits
  • At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee.
  • Information regarding the culture at Pinterest and benefits available for this position can be found here.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AIMLproduct developmentpersonalizationLLMse-commerceproduct strategydata insightsproduct discoveryworkflow mapping
Soft Skills
communicationcollaborationinfluencestrategic thinkingcustomer-centricityproblem-solvingownership mindsetempathyadaptabilityclarity in ambiguity
Certifications
Bachelor’s degree in Computer Science