Business Operations Specialist

Zignal Labs

Business Operations Specialist at Zignal Labs responsible for managing Salesforce and revenue processes. Collaborating with Sales and Customer Success teams, focusing on automation and efficiency.

Posted 7/3/2026full-timeRemote • District of Columbia, New York, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Own the systems our revenue runs on including Salesforce, quotes, sales orders, and reporting
Generate accurate quotes and sales orders in collaboration with Sales leads
Ensure accuracy of pipeline and forecast data in Salesforce
Administer Salesforce and support users, manage fields and reports
Produce unified reporting incorporating various data inputs
Build and improve AI-assisted workflows to replace manual processes

Requirements

What you’ll need

3+ years in Sales Operations, Revenue Operations, or CRM administration at a commercial SaaS company
2+ years hands-on administering a modern CRM (Salesforce or comparable)
Demonstrated AI fluency in embedding LLMs or automation tools into workflows
Strong written communication skills
Understanding of order-to-cash processes
Adaptable to a dynamic environment

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SalesforceCRM AdministrationSales Order GenerationPipeline ManagementForecast Data AccuracyAI-Assisted WorkflowsData ReportingAutomation ToolsSales QuotesCommercial SaaS Experience

Soft Skills

Strong Written CommunicationAdaptability