Director of Product Operations

Zignal Labs

Director of Product Operations at Zignal Labs, a real-time intelligence technology company. Leading operational processes to align customer needs and product strategy.

Posted 6/3/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $160,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Own and formalize customer and GTM feedback mechanisms including Product Feature Requests (PFRs), customer advisory inputs, sales pipeline insights, and structured product feedback workflows.
Establish scalable processes for gathering, organizing, prioritizing, and communicating customer requirements across Product and Engineering organizations.
Partner closely with Product and Engineering leadership to drive roadmap planning, prioritization discussions, release coordination, and execution tracking.
Serve as a cross-functional operational bridge between Sales, Customer Success, Solutions Engineering, Product Management, and Engineering teams.
Build and maintain operational workflows that improve product delivery timelines, release coordination, prioritization visibility, and execution accountability.
Coordinate roadmap reviews, prioritization meetings, release planning sessions, and ongoing product operations cadences across departments.
Translate customer, market, and field feedback into actionable operational insights that support product strategy and development initiatives.
Help define and operationalize product lifecycle management processes, including intake, triage, prioritization, escalation, and delivery tracking.
Develop reporting mechanisms, dashboards, and operational metrics that improve visibility into roadmap status, feature delivery, customer requests, and product improvement initiatives.
Identify operational bottlenecks across product development and cross-functional execution workflows and implement scalable process improvements.
Support executive leadership with roadmap communications, prioritization discussions, operational reporting, and strategic planning activities.
Coordinate cross-functional initiatives spanning Product, Engineering, GTM, Customer Success, Marketing, and Executive teams.
Help drive organizational alignment between customer demand, product strategy, technical feasibility, and delivery execution.

Requirements

What you’ll need

Demonstrated experience working cross-functionally with Product, Engineering, Sales, Customer Success, and Executive Leadership teams.
Strong experience building and operationalizing scalable processes for product intake, roadmap coordination, prioritization, and execution management.
Experience managing customer feedback loops, requirements gathering workflows, feature request processes, or Voice of Customer programs.
Experience supporting roadmap planning, release coordination, product lifecycle processes, or product delivery operations.
Familiarity with agile development methodologies, product development lifecycles, and software delivery processes.
Experience working within high-growth startup or scale-up environments strongly preferred.
Experience supporting federal, defense, intelligence, or regulated industry customers is a plus.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Zignal Labs Website LinkedIn All Job Openings 51 - 200 employees Founded 2011 🤖 Artificial Intelligence ☁️ SaaS 🏛️ Government 💰 $15M Debt Financing - Zignal Labs on 2019-01 Artificial Intelligence
SaaS
Government Zignal Labs is a technology company that provides an agentic intelligence platform for national security and defense users. Its platform delivers persistent, analyst-directed workflows that collect and enrich multimodal signals at scale, produce structured intelligence outputs and alerts via APIs, and enable earlier warning and sustained decision advantage for protecting people, facilities, and missions across political, military, economic, social, information, infrastructure and physical environments. Director of Product Operations 🔥 0 minutes ago 🏄 California – Remote 💵 $160k - $180k / year ⏰ Full Time 🔴 Lead ⚡️ Product Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own and formalize customer and GTM feedback mechanisms including Product Feature Requests (PFRs), customer advisory inputs, sales pipeline insights, and structured product feedback workflows.
Establish scalable processes for gathering, organizing, prioritizing, and communicating customer requirements across Product and Engineering organizations.
Partner closely with Product and Engineering leadership to drive roadmap planning, prioritization discussions, release coordination, and execution tracking.
Serve as a cross-functional operational bridge between Sales, Customer Success, Solutions Engineering, Product Management, and Engineering teams.
Build and maintain operational workflows that improve product delivery timelines, release coordination, prioritization visibility, and execution accountability.
Coordinate roadmap reviews, prioritization meetings, release planning sessions, and ongoing product operations cadences across departments.
Translate customer, market, and field feedback into actionable operational insights that support product strategy and development initiatives.
Help define and operationalize product lifecycle management processes, including intake, triage, prioritization, escalation, and delivery tracking.
Develop reporting mechanisms, dashboards, and operational metrics that improve visibility into roadmap status, feature delivery, customer requests, and product improvement initiatives.
Identify operational bottlenecks across product development and cross-functional execution workflows and implement scalable process improvements.
Support executive leadership with roadmap communications, prioritization discussions, operational reporting, and strategic planning activities.
Coordinate cross-functional initiatives spanning Product, Engineering, GTM, Customer Success, Marketing, and Executive teams.
Help drive organizational alignment between customer demand, product strategy, technical feasibility, and delivery execution. 🎯 Requirements
Demonstrated experience working cross-functionally with Product, Engineering, Sales, Customer Success, and Executive Leadership teams.
Strong experience building and operationalizing scalable processes for product intake, roadmap coordination, prioritization, and execution management.
Experience managing customer feedback loops, requirements gathering workflows, feature request processes, or Voice of Customer programs.
Experience supporting roadmap planning, release coordination, product lifecycle processes, or product delivery operations.
Familiarity with agile development methodologies, product development lifecycles, and software delivery processes.
Experience working within high-growth startup or scale-up environments strongly preferred.
Experience supporting federal, defense, intelligence, or regulated industry customers is a plus. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Staff Product Operations Manager 🕒 4 days ago Stack Exchange - 📚 Education 📱 Media Website LinkedIn All Job Openings Driving product operations and accountability for high-velocity development processes at Stack Overflow. Collaborating with leadership to enhance product, design, and engineering workflows. 🇺🇸 United States – Remote 💰 $40M Series D on 2015-01 ⏰ Full Time 🔴 Lead ⚡️ Product Operations 🦅 H1B Visa Sponsor Head of Product Operations 🕒 6 days ago FamilyWell Health 11 - 50 ⚕️ Healthcare Insurance 🧘 Wellness Website LinkedIn All Job Openings Head of Product Operations managing vendor relationships and cross-functional projects at FamilyWell Health. Focused on implementing AI tools and improving operational infrastructure in health tech. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead ⚡️ Product Operations Director, Product Operations – Planning 🕒 May 13 Rithum 501 - 1000 🛍️ eCommerce Website LinkedIn All Job Openings Director of Product Operations focusing on scaling operations and planning for AI-driven initiatives at Rithum. Leading cross-functional teams to ensure delivery and execution alignment. 🇺🇸 United States – Remote 💵 $180k - $245k / year ⏰ Full Time 🔴 Lead ⚡️ Product Operations Director, Product Operations – Planning 🕒 May 13 Rithum 501 - 1000 🛍️ eCommerce Website LinkedIn All Job Openings Director of Product Operations responsible for optimizing product execution and developing AI-first frameworks. Leading cross-functional alignment and strategic planning at Rithum. 🇺🇸 United States – Remote 💵 $180k - $245k / year ⏰ Full Time 🔴 Lead ⚡️ Product Operations Staff Product Operations Manager 🕒 May 6 Confluent 1001 - 5000 🤖 Artificial Intelligence ☁️ SaaS Website LinkedIn All Job Openings Staff Product Operations Manager overseeing Confluent's Product Development Lifecycle. Engage with PMs and implement AI-driven workflows for product management processes. 🇺🇸 United States – Remote 💵 $222.1k - $261k / year 💰 Secondary Market on 2021-06 ⏰ Full Time 🔴 Lead ⚡️ Product Operations 🦅 H1B Visa Sponsor View More Product Operations Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

product lifecycle managementrequirements gatheringroadmap planningrelease coordinationfeature request processesoperational metricsprocess improvementsagile development methodologiesproduct delivery operationscustomer feedback loops

Soft Skills

cross-functional collaborationorganizational alignmentcommunicationprioritizationstrategic planningexecution accountabilitycustomer advocacyproblem-solvingleadershipoperational efficiency