GxP Lab Computing Analyst

Zifo

GxP Lab Computing Analyst supporting scientific instruments and compliant laboratory environments for Zifo, a global R&D solutions provider. Managing Windows security, validation, inventories, maintenance, and customer laboratory technology support.

Posted 8/4/2026full-timeAustin • Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical support for laboratory environments, including Windows technologies and scientific instrumentation, while ensuring compliance with safety practices and corporate policies. Proficient in troubleshooting complex issues and managing multiple projects effectively.

Highest-signal resume keywords

Windows TechnologiesScientific InstrumentationTechnical SupportCustomer ServiceProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportWindows TechnologiesNetworkingRemote ComputingBackup SystemsTroubleshootingVirtual Machine SupportSystem ValidationChange ManagementPreventive Maintenance

Soft Skills

Excellent Customer Service SkillsStrong Oral Communication SkillsStrong Written Communication SkillsAbility to Listen and Interpret Client RequestsTask Tracking

Certifications & Qualifications

Bachelor of Science in Computer ScienceBachelor of Science in Life Science

Industry Keywords

Laboratory Safety PracticesCompliance ProgramsField Service EngineersClient Corporate PoliciesPhysical Inventories

About the role

Key responsibilities & impact

Provide technical support for customer laboratory environments, including computers integrated with instrumentation
Manage lab computing aspects of equipment installation, retirement, and relocation
Implement Windows-based security
Ensure adherence to client corporate policies through periodic reporting and compliance programs
Serve as the technical support contact for field service engineers and external vendors
Provide technical subject matter expertise for new system validation and change management
Document procedures, policies, troubleshooting, and best practices
Create and maintain physical inventories of lab equipment, PCs, software, and other relevant information
Perform system preventive maintenance according to the client’s schedule, when applicable
Analyze customer needs and gaps to propose desired-state solutions
Work with customer business users and managers alongside the internal Zifo support team

Requirements

What you’ll need

Bachelor of Science in computer science, life science, or equivalent industry experience
3+ years of relevant technical experience, including Windows technologies, networking, remote computing, and backup systems
Excellent customer service skills and ability to listen to and interpret client requests
Ability to troubleshoot complex instrument and technology issues
Strong oral and written communication skills
Ability to identify, track, and complete tasks for multiple projects
Knowledge of laboratory safety practices defined by the company and/or customer site safety code
Experience with virtual machine support (preferred)
Experience with scientific instrumentation (preferred)

Benefits

Comp & perks

Accrued vacation
Medical insurance
Dental insurance
Vision insurance
401k with company matching
Life insurance
Flexible spending accounts
Equal opportunity workplace
Diversity-valuing workplace