Zifo

Consultant

• Serve as primary lead and point of contact to understand change needs within an engagement, propose solutions or forums, and execute agreed strategies and / or oversee business analysts or other project team members to successfully bring needed transformation to project
• Collaborate to help build change management capabilities within Zifo North America, helping to build toolkit and upskill project team members within and outside of consulting
• Connect to external change management leaders within the pharmaceutical, biotechnology, and agritech industries to learn from other practitioners as well as increase Zifo’s presence in the change management space
• Engage as a leader to define and own project success, leveraging core consulting behaviors such as active listening, empathetic collaboration, strong sense of ownership and effective communication across multiple audiences
• Own accountability for business analysis deliverables including user requirements specifications (URS), functional requirements specifications, data & process maps, workflows, gap analyses, implementation roadmaps, evaluation methodologies, and questionnaires.
• Conduct vendor evaluations and define implementation strategies to enable effective decision-making by pharma/biotech/agritech clients.
• Assess system landscapes and contribute to IT, informatics and data landscape roadmaps.
• Manage one or more large projects/programs, including estimation, scheduling, risk management, and milestone tracking.
• Facilitate project meetings, communicate status updates, and escalate risks when necessary.
• Mentor associates across Zifo, guiding their project engagements and professional development.
• Track and monitor key project metrics to ensure the success of client engagements as well as adherence to operational components of project delivery.
• Serve as primary point of contact for clients and internal stakeholders, managing expectations on process, quality, schedule, and delivery - all with an overall view of what qualifies as successful engagement
• Build rapport with client managers and support and/or drive strategic customer meetings.
• Identify opportunities for additional value creation within client organizations and internal process improvements.
• Plan and track billable effort, manage utilization and productivity of themselves and teams, and support budget forecasting.
• Manage escalations, identify & track risks to project execution, initiate corrective and preventive actions (CAPA) and drive continuous improvement initiatives.
• Support internal training programs, develop training materials, and mentor team members in emerging areas.
• Assist in proposals related to emerging opportunities with clients and supporting RFP responses.
• Contribute to case studies, presentations, and white papers.
• Attend industry conferences for learning, networking, and representing Zifo.

Scientific Change Management Consultant

Compliance

• The Digital Compliance Assurance Manager is responsible for ensuring that digital platforms, scientific informatics systems, cloud solutions, and computerized systems implemented or supported by Zifo (or customer in case of customer engagements) meet applicable regulatory, quality, and data integrity requirements.
• The role partners with client stakeholders, quality organizations, IT teams, and project delivery teams to establish compliance frameworks, assess risks, support audits and inspections, and ensure adherence to regulations such as FDA 21 CFR Part 11, GxP, EU Annex 11, GAMP 5, ALCOA+ principles, and internal quality standards.
• This position serves as a trusted advisor to clients and internal teams, driving compliance-by-design practices across digital transformation initiatives and scientific informatics platforms.
• Digital Compliance Leadership
• Develop and maintain digital compliance strategies for laboratory, manufacturing, quality, and clinical systems.
• Ensure computerized systems are implemented and maintained in accordance with applicable regulatory requirements and industry best practices.
• Provide compliance oversight for cloud-based and on-premise scientific informatics solutions.
• Promote a culture of quality, compliance, and continuous improvement across projects and service engagements.
• Quality & Regulatory Compliance
• Interpret and apply regulatory requirements.
• Lead compliance assessments and gap analyses.
• Review and approve validation and compliance documentation.
• Ensure audit readiness and inspection preparedness.
• Support AI systems implementation & compliance.
• Computer System Validation (CSV) & Assurance
• Oversee and participate in validation lifecycle activities.
• Support adoption of risk-based Computer Software Assurance (CSA) approaches.
• Ensure compliance controls remain effective throughout the system lifecycle.
• Audit & Inspection Support
• Lead compliance reviews and supplier assessments.
• Support regulatory inspections and client audits.
• Investigate compliance findings and drive CAPA implementation.
• Governance & Risk Management
• Establish governance frameworks for digital systems and data management.
• Conduct periodic compliance and data integrity reviews.
• Evaluate risks associated with system changes, integrations, AI-enabled solutions, and emerging technologies.
• Client Consulting & Stakeholder Management
• Serve as a compliance SME on client engagements.
• Provide strategic guidance during digital transformation initiatives.
• Team Leadership
• Mentor validation, quality, and compliance consultants.
• Develop compliance standards, templates, and best practices.

Digital Compliance Assurance Manager

Analyst

• In this role, you will work both collaboratively within cross-functional teams — including colleagues, consultants, vendors, and MSPs — and independently to support day-to-day operations and project-based initiatives.
• The primary focus of the role is managing daily operational activities, including Tier 1 and Tier 2 IT Helpdesk support for end users and customers.
• Responsibilities include supporting lab equipment and applications (GMP and non-GMP), troubleshooting hardware and software issues, performing computer system validation activities (including change controls, validation execution, NCRs, AIRs, and CAPAs), maintaining data integrity and compliance, and administering system configuration, access management, security patching, and data backup processes.
• The ideal candidate is adaptable, service-oriented, and brings a broad technical skillset to effectively support evolving business needs.
• Hybrid schedule acceptable with a desire for 3-4 days onsite weekly.

CSV Validation Analyst

• This role will report to Head of Benchling Practice at Zifo, responsible for overseeing the Benchling rollout at one or multiple customers.
• The role will partner closely with Customer’s Research and Technical Development scientists to understand their scientific workflows and translate those needs into scalable, consistent Benchling solutions.
• The role will work closely with implementation consultants to own the end-to-end delivery of assigned projects, from requirements discovery through rollout and adoption, while ensuring solutions align with shared platform standards and long-term data strategy.
• Partner with scientific teams to understand their software-related use cases and identify how Benchling can best support their business needs.
• Capture user requirements and present them for manager review and approval, ensuring balance between team needs, shared platform standards and long-term scalability.
• Leverage knowledge of Benchling product ecosystem to propose potential approaches during requirements gathering.
• Lead requirements gathering and design workshops, translating scientific workflows into data models, templates, intake processes, and system configurations.
• Analyze and translate end-to-end assay data processes - from raw data capture and metadata enrichment through transformation and reporting - into structured, scalable, Benchling workflows that are intuitive and usable for end users.
• Collaborate with implementation partners to hand off requirements, review and validate delivered configurations, and drive iterative refinement through demos and user workshops.
• Develop test plans, guide UAT execution, and create documentation and training materials to support user training and onboarding.
• Provide user support during rollout and early adoption.
• Act as a trusted advisor to scientific stakeholders, guiding trade-offs and promoting Benchling best practices.

ELN Analyst, Benchling

Backend Engineer

• Develop, configure, and support software solutions using Java
• Work closely with stakeholders to gather requirements and translate them into Jira stories and user stories
• Assist in solution design, implementation, and integration within customer environments
• Ensure solutions function as designed and meet customer expectations
• On-site 3–4 days/week
• Collaborate with internal teams and third-party partners to deliver projects on time

Java Developer

• Collaborate with scientists, assay teams, and lab operations to capture end-to-end assay and experimental workflows, from sample onboarding and execution through data ingestion, validation, and downstream analytics
• Translate scientific and operational requirements into well-defined functional, technical, and data requirements for laboratory platforms, system integrations, and next-generation data pipelines
• Design, develop, and maintain Python-based backend services, APIs, and data pipelines on AWS
• Build backend services using FastAPI and supporting frameworks such as Flask or Django
• Develop and maintain RESTful APIs and microservices for integration with scientific systems including Benchling, LIMS, ELN, CDS, and SDMS
• Design and optimize SQL and NoSQL data models to support structured, semi-structured, and high-volume scientific data
• Build and support ETL/ELT and next-generation data pipelines for analytics and AI/ML workloads
• Support AI/ML use cases by preparing datasets, enabling feature engineering, and integrating models into pipelines and applications
• Implement and maintain CI/CD pipelines for automated build, testing and deployment
• Apply Test-Driven Development (TDD) practices and develop automated unit, integration, and data validation tests
• Ensure solutions meet performance, data integrity, security, and regulatory compliance requirements (e.g., GxP, 21 CFR Part 11)
• Perform code reviews, debugging, and performance optimization
• Coordinate across cross-functional and geographically distributed teams, managing dependencies and ensuring delivery alignment
• Create ready to deliver technical documentation and track deliverables using JIRA and Confluence

Scientific Change Management Consultant

Digital Compliance Assurance Manager

CSV Validation Analyst

ELN Analyst, Benchling

Java Developer

Data Engineer/Python Developer