Zifo

Strategy

• Engage as a leader to define and own project success, leveraging core consulting behaviours such as active listening, empathetic collaboration, strong sense of ownership and effective communication across multiple audiences
• Own accountability for business analysis deliverables including user requirements specifications (URS), functional requirements specifications, data & process maps, workflows, gap analyses, implementation roadmaps, evaluation methodologies, and questionnaires.
• Conduct vendor evaluations and define implementation strategies to enable effective decision-making by pharma/biotech/agritech clients.
• Assess system landscapes and contribute to IT, informatics and data landscape roadmaps.
• Manage one or more large projects/programs, including estimation, scheduling, risk management, and milestone tracking.
• Facilitate project meetings, communicate status updates, and escalate risks when necessary.
• Mentor associates across Zifo, guiding their project engagements and professional development.
• Track and monitor key project metrics to ensure the success of client engagements as well as adherence to operational components of project delivery.
• Serve as primary point of contact for clients and internal stakeholders, managing expectations on process, quality, schedule, and delivery - all with an overall view of what qualifies as successful engagement
• Build rapport with client managers and support and/or drive strategic customer meetings.
• Identify opportunities for additional value creation within client organizations and internal process improvements.
• Plan and track billable effort, manage utilization and productivity of themselves and teams, and support budget forecasting.
• Manage escalations, identify & track risks to project execution, initiate corrective and preventive actions (CAPA) and drive continuous improvement initiatives.
• Support internal training programs, and mentor team members in emerging areas.
• Assist in proposals related to emerging opportunities with clients and supporting RFP responses.
• Contribute to case studies, presentations, and white papers.
• Attend industry conferences for learning, networking, and representing Zifo.

Associate Scientific Strategy Consultant

Systems Engineer

• Lead and execute business analysis activities across R&D-focused projects with minimal supervision.
• Review and analyze existing business processes, systems, and data flows to identify gaps, risks, and improvement opportunities.
• Conduct voice-of-the-customer sessions, stakeholder interviews, and workshops to elicit and prioritize requirements.
• Perform gap analysis and define future-state process workflows, data models, and system interactions.
• Develop and review core deliverables including User Requirements Specifications (URS), Functional Requirements Specifications (FRS), workflows, implementation roadmaps, gap analysis reports, and training materials.
• Evaluate industry trends and leading practices in scientific informatics to recommend optimized future-state solutions.
• Support vendor evaluations and contribute to implementation strategies for small to mid-size life sciences organizations.
• Contribute to regulatory and data integrity assessments (including GxP where applicable) and support remediation of compliance gaps.
• Manage one or more small projects or modules within larger programs, ensuring delivery on scope, schedule, and quality.
• Perform project management activities including effort estimation, task planning, scheduling, and risk assessment.
• Identify, track, and mitigate project risks; proactively address issues and escalate concerns when appropriate.
• Monitor project progress and communicate clear, timely status updates to internal teams and customers.
• Support and mentor junior Business Analysts by guiding deliverable development, planning, and execution.
• Collaborate effectively with global team members (India, EU and LatAm) to deliver on project goals.
• Serve as a key point of contact with customers for delivery on assigned engagements, managing expectations related to process, quality, timelines, and outcomes.
• Build strong working relationships with customer stakeholders, including manager-level contacts.
• Proactively sense and address customer concerns before they escalate; collaborate with Solution and Delivery Managers on corrective actions.
• Participate in and support project and client meetings as appropriate
• Plan, track, and report billable effort accurately and on time.
• Identify opportunities for Zifo to add value within customer organizations and surface potential follow-on engagements.
• Support proposal development and contribute content for presentations, white papers, and thought leadership initiatives.
• Demonstrate continuous learning in scientific domains, informatics platforms, and consulting methodologies.
• Assist with internal training development and knowledge-sharing initiatives.
• Mentor other analysts within global team, fostering collaboration and high performance.
• Contribute to continuous improvement initiatives, including CAPA activities, defect analysis, and delivery process enhancements.

Senior Scientific Business Systems Analyst

Consultant

• Lead the implementation, configuration, and support of QMS applications, with a focus on Veeva Vault QMS.
• Collaborate with cross-functional stakeholders (Quality, Regulatory, R&D, IT) to gather requirements and translate them into system solutions.
• Ensure compliance with industry regulations (e.g., GxP, FDA, ISO standards) through proper system design and usage.
• Provide subject matter expertise on QMS processes including CAPA, Change Control, Deviations, Audits, and Document Management.
• Configure and maintain Veeva Vault modules to support business processes and regulatory requirements.
• Conduct system validation activities, including documentation, testing, and change control.
• Support data migration, system upgrades, and integrations with other enterprise systems.
• Deliver end-user training and provide ongoing support to ensure effective system adoption.
• Identify opportunities for process improvement and system optimization.
• Participate in audits and inspections, providing system-related support and documentation.

Veeva QMS Consultant

Software Engineer

• Lead and expand engineering capabilities across custom application development, integrations, and data engineering projects.
• Combine technical leadership, people management, delivery excellence, and cross-functional collaboration.
• Define and drive initiatives that scale team capability, productivity, and impact across projects.
• Lead, mentor, and develop a high-performing engineering team, including competency frameworks, growth pathways, and skill-building programs.
• Establish engineering best practices, frameworks, and standards to ensure consistent quality and delivery excellence.
• Promote a culture of ownership, innovation, collaboration, and accountability.
• Align team priorities with organizational goals and strategic initiatives.
• Serve as a strategic advisor to clients and internal leadership, supporting escalations with a solutions-oriented approach.
• Identify opportunities to scale solutions and deliver business value.
• Implement automation, templates, and frameworks to improve efficiency and enable team scaling.
• Support presales and solution consulting efforts by guiding strategy, scoping, and solution approaches (without hands-on execution).

Associate Head – Engineering Services

Engineer

• Responsible for validation strategy and planning, executing and qualification of computer systems and/or infrastructure components in accordance with applicable policies procedures and regulatory requirements

CSV Validation Engineer

Implementation Specialist

• We are seeking an experienced **Dotmatics Technical & Implementation Consultant** to serve as the onsite technical authority for Dotmatics implementations. This role is hands-on and execution-focused, working closely with an offshore project lead while independently owning technical tasks assigned from offshore teams. The consultant will translate complex scientific and business requirements into scalable solutions, ensure high-quality implementations, and support EST-timezone operational needs. While not a project lead, this role carries significant responsibility for solution quality, technical decision-making, and stakeholder confidence.

Technical & Implementation Consultant

Project Manager

• Planning and coordination of the project deliverables and project team on a day-to-day basis
• Act as the central resource for team communication
• Lead project scope and deliverables definition in concert with project champion and key stakeholders
• Accountable for the documentation, communication, and mitigation strategy development for risks to schedule, scope, resources, budget, and quality
• Conduct start-up meeting with project team to identify roles and responsibilities
• Manage projects using both waterfall and SAFE agile methodologies
• Ensure projects progress according to project schedule, scope and budget
• Manage interdependencies between the project and other initiatives
• Responsible for direction setting in project and securing productive working climate
• Design and execute efficient change management
• Prepare and present project status for various committees incl. Steering Committee
• Timely escalation of issues to stakeholders and Steering Committee for resolution
• Adherence to company's quality management system
• Able to develop success metrics and perform value assessment of projects
• Preparation of project documentation according to standards and guidelines

Senior Project Manager – Empower, CDS

Technical Program Manager

• Lead complex AI programs from ideation through deployment and scaling.
• Develop and manage program roadmaps, milestones, risks, and KPIs.
• Coordinate cross-functional teams (Data Science, IT, Quality, Manufacturing, Vendors).
• Ensure alignment with enterprise digital and AI strategy.
• Partner with business stakeholders to define high-value AI use cases (e.g., deviations, CAPA prediction, batch analytics, document intelligence).
• Oversee model development lifecycle (data readiness, training, validation, deployment).
• Ensure AI solutions are scalable, secure, and production-ready.
• Embed AI governance frameworks (model validation, explainability, bias monitoring).
• Ensure compliance with regulatory requirements (FDA, EMA, GAMP5, CSA).
• Drive documentation for audit readiness and inspection preparedness.
• Manage data integrity standards (ALCOA+).
• Understand system architecture (LIMS, MES, SAP, Veeva, data platforms).
• Manage integration dependencies across enterprise systems.
• Partner with cloud, cybersecurity, and infrastructure teams.
• Oversee vendor technical performance.
• Identify technical and regulatory risks early and drive mitigation.
• Manage change adoption within Quality and CMC functions.
• Develop communication plans for executive and operational stakeholders.
• Define measurable KPIs (cycle time reduction, deviation reduction, automation rate).
• Track ROI and business impact of AI initiatives.
• Ensure sustainable scaling of successful pilots.

Associate Scientific Strategy Consultant

Senior Scientific Business Systems Analyst

Veeva QMS Consultant

Associate Head – Engineering Services

CSV Validation Engineer

Technical & Implementation Consultant

Senior Project Manager – Empower, CDS

Technical Program Manager, AI

Technical & Implementation Consultant