Zifo

Senior Scientific Business Systems Analyst

Zifo

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • United States

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Job Level

Senior

About the role

  • Lead and execute business analysis activities across R&D-focused projects with minimal supervision.
  • Review and analyze existing business processes, systems, and data flows to identify gaps, risks, and improvement opportunities.
  • Conduct voice-of-the-customer sessions, stakeholder interviews, and workshops to elicit and prioritize requirements.
  • Perform gap analysis and define future-state process workflows, data models, and system interactions.
  • Develop and review core deliverables including User Requirements Specifications (URS), Functional Requirements Specifications (FRS), workflows, implementation roadmaps, gap analysis reports, and training materials.
  • Evaluate industry trends and leading practices in scientific informatics to recommend optimized future-state solutions.
  • Support vendor evaluations and contribute to implementation strategies for small to mid-size life sciences organizations.
  • Contribute to regulatory and data integrity assessments (including GxP where applicable) and support remediation of compliance gaps.
  • Manage one or more small projects or modules within larger programs, ensuring delivery on scope, schedule, and quality.
  • Perform project management activities including effort estimation, task planning, scheduling, and risk assessment.
  • Identify, track, and mitigate project risks; proactively address issues and escalate concerns when appropriate.
  • Monitor project progress and communicate clear, timely status updates to internal teams and customers.
  • Support and mentor junior Business Analysts by guiding deliverable development, planning, and execution.
  • Collaborate effectively with global team members (India, EU and LatAm) to deliver on project goals.
  • Serve as a key point of contact with customers for delivery on assigned engagements, managing expectations related to process, quality, timelines, and outcomes.
  • Build strong working relationships with customer stakeholders, including manager-level contacts.
  • Proactively sense and address customer concerns before they escalate; collaborate with Solution and Delivery Managers on corrective actions.
  • Participate in and support project and client meetings as appropriate
  • Plan, track, and report billable effort accurately and on time.
  • Identify opportunities for Zifo to add value within customer organizations and surface potential follow-on engagements.
  • Support proposal development and contribute content for presentations, white papers, and thought leadership initiatives.
  • Demonstrate continuous learning in scientific domains, informatics platforms, and consulting methodologies.
  • Assist with internal training development and knowledge-sharing initiatives.
  • Mentor other analysts within global team, fostering collaboration and high performance.
  • Contribute to continuous improvement initiatives, including CAPA activities, defect analysis, and delivery process enhancements.

Requirements

  • Bachelor’s or Master’s degree in a relevant scientific discipline such as biology, chemistry, chem/bioinformatics among others
  • 3-5 years of experience as a Business Analyst or similar role within an R&D organization.
  • Experience with informatics solution projects (e.g., ELN, LIMS implementations)
  • Familiarity with scientific workflows (e.g., bioanalysis, compound management, medicinal chemistry) and key data concepts within the life sciences industry and relevance to operational activities and enabling decision-making.
  • Experience with key data concepts within the life sciences industry and relevance to operational activities and enabling decision-making.
Benefits
  • CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.
  • We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability.
  • We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisgap analysisdata modelingproject managementrequirements specificationsworkflow developmenteffort estimationrisk assessmentcontinuous improvementscientific informatics
Soft Skills
communicationcollaborationmentoringstakeholder managementproblem-solvingcustomer relationship managementteam leadershipproactive issue resolutionorganizational skillsadaptability