Enterprise Account Manager – Channel Sales

Ziff Davis

Enterprise Account Manager focused on customer retention and growth through channel sales. Collaborating with partners to drive expansion across a portfolio of enterprise accounts.

Posted 5/30/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $145,000 per yearWebsite

About the role

Key responsibilities & impact

Own and grow a portfolio of enterprise customer accounts through renewals, expansion, upsell, and cross-sell opportunities.
Develop and execute strategic account plans aligned with customer business objectives and technology initiatives.
Build trusted relationships with executive sponsors, IT leadership, engineering teams, procurement stakeholders, and operational decision makers.
Conduct business reviews, account planning sessions, and customer success discussions to identify growth opportunities and mitigate risk.
Maintain accurate forecasting, pipeline management, and account activity within Salesforce.
Develop and execute joint account plans with reseller partners, distributors, systems integrators, and managed service providers.
Conduct customer-facing meetings, discovery sessions, presentations, and business reviews alongside channel partner sales teams.
Build strong relationships with partner account managers, sales leaders, architects, and practice leaders to drive revenue growth.
Drive partner engagement through account mapping, opportunity planning, pipeline reviews, and executive alignment activities.
Position and sell the company’s full portfolio of solutions, including software, hardware, subscriptions, services, and emerging offerings.

Requirements

What you’ll need

Bachelor’s degree or equivalent professional experience.
5+ years of enterprise account management, strategic account management, or enterprise technology sales experience.
3+ years of experience working within a channel sales ecosystem involving resellers, distributors, systems integrators, managed service providers, or strategic partners.
Proven success developing and executing joint account plans with channel partners.
Demonstrated success identifying and executing cross-sell, upsell, and expansion opportunities within enterprise accounts through joint account planning, customer engagement, and sales teaming with channel partner sales teams, distributors, and systems integrators.
Proven ability to manage complex enterprise sales cycles involving multiple stakeholders across customer, partner, and internal organizations.
Consistent history of achieving or exceeding revenue, retention, and growth targets.
Experience utilizing Salesforce or similar CRM platforms.
Strong presentation, communication, negotiation, and executive relationship-building skills.
Ability to travel as required to support customer and partner engagements.
Experience working for a technology vendor, OEM, or software company serving enterprise customers.

Benefits

Comp & perks

comprehensive medical, dental, and vision coverage
life and disability benefits
Flexible Spending Accounts (FSAs)
401(k) with company match
Employee Stock Purchase Plan
Flexible Time Off
Volunteer Time Off
paid holidays
family building and caregiving support
generous Family Care and Parental leave
Fitness Reimbursement
access to wellness programs
Employee Resource Groups
company-sponsored events
professional growth opportunities through educational support, mentorship programs, and career development resources.
employee engagement programs and recognition awards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enterprise account managementstrategic account managementtechnology salesjoint account planningcross-sellupsellpipeline managementforecastingcustomer engagementsales teaming

Soft Skills

relationship buildingcommunicationnegotiationpresentationexecutive alignmentcollaborationstrategic thinkingproblem solvingcustomer successstakeholder management

Certifications

Bachelor's degree