Account Manager

ZF Group

Account Manager driving sales growth and managing customer relationships in North America for ZF. Engaging with technical teams and ensuring customer satisfaction across products and services.

Posted 7/30/2026full-timeNorth Mankato • Minnesota • 🇺🇸 United StatesSeniorLead💰 $103,800 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong capabilities in Sales Management, customer relationship management, and technical knowledge of complex engineering products. Proven ability to lead cross-functional teams and ensure customer satisfaction while identifying new market opportunities.

Highest-signal resume keywords

Sales ManagementCustomer Relationship ManagementTechnical Knowledge of Engineering ProductsCross-Functional Team LeadershipProficiency in MS Office and SAP

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementTechnical Knowledge of Engineering ProductsOperational PlanningKPI ManagementPrice List Management

Soft Skills

ProactiveAssertiveGood Communication SkillsIntegrityCommitment to Continuous Improvement

Tools & Technologies

MS OfficeSAP

Industry Keywords

B2B SalesTier 1 SuppliersComplex Engineering ProductsMatrix OrganizationsCustomer Satisfaction

About the role

Key responsibilities & impact

Defend and grow business with assigned customers in North America
Ensure customer satisfaction in products, price, quality, service, and technology
Build connections with customer engineering teams and decision-makers
Manage customer relationships through virtual and in-person meetings (25%-50% travel)
Support quality and logistics discussions
Work on new RFQs and ensure timely delivery of offers
Collaborate with ZF functions to deliver on-time responses
Solve technical and commercial issues, coordinating internal resources
Support operational planning and manage price lists and adjustments
Ensure KPIs are under control and identify new market opportunities

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering, or related fields; Master’s preferred
7+ years of experience in Sales Management (B2B; preferably Tier 1 suppliers)
Experience in complex/matrix organizations
Technical knowledge of complex engineering products
Proactive, assertive, and good communication skills
Ability to lead cross-functional teams
Willingness to travel in North America (and sometimes overseas)
Proficient in MS Office and SAP
Demonstrated integrity and commitment to continuous improvement
Fluent in English

Benefits

Comp & perks

Annual Incentive Plan with a 5% Target
401(k) Plan
Health Care Benefits
Paid Sick Time (ESST)
Supportive, collaborative team environment
Diverse and inclusive workplace culture
Supportive Employee Groups and community outreach activities