Aftermarket Account Manager

ZF Group

Aftermarket Account Manager at ZF managing customer relationships and executing sales strategies in the southeast US region. Focused on improving customer satisfaction and facilitating negotiations for automotive aftermarket sales.

Posted 7/30/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in executing sales growth strategies and managing customer relationships while ensuring responsiveness to customer needs. Possesses deep commercial understanding of the heavy truck and automotive markets, with a focus on delivering premium service levels across the value chain.

Highest-signal resume keywords

Sales Growth StrategiesCustomer Relationship ManagementNegotiation SkillsMicrosoft Excel ProficiencyCommercial Vehicle Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Growth StrategiesTechnical Sales ExperienceContract NegotiationProduct Development StrategiesProject Management

Soft Skills

Excellent Presentation SkillsStrong Relationship Management Skills

Tools & Technologies

Microsoft Office SuiteMicrosoft ExcelMicrosoft OutlookMicrosoft Teams

Industry Keywords

Heavy Truck IndustryAutomotive MarketAftermarket SalesCommercial Vehicle

About the role

Key responsibilities & impact

Lead the request for quotation process for all customer requests
Execute sales growth strategies
Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization
Strengthen the account team fulfilling all internal and external expectations
Maintain product development strategies in the Business Units to fulfill customer and market needs
Initiate and implement campaigns, projects, and customer events as required
Support all negotiations with the customers, including contracts and promotional programs
Deliver premium service levels across the value chain from product development, through manufacturing, to delivery

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered
6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or aftermarket sales
Commercial vehicle experience is highly preferred
Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required
Deep commercial understanding of the assigned region and/or customers
Excellent presentation skills and strong negotiation/relationship management skills
Must have the ability to travel up to 50% - 75% of the time

Benefits

Comp & perks

Annual Incentive Plan
Paid Vacation
401k Plan
Health Care Benefits
Paid Holidays