Assistant Manager – Sales Desk, Order Management

ZF Group

Assistant Manager handling Order Management and Customer Administration at ZF, a leader in chassis technology. Collaborating with sales teams and managing customer services for online orders.

Posted 5/25/2026full-timeChennai • 🇮🇳 IndiaMid-LevelSeniorWebsite

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Hard Skills

order managementSAP SD modulereport analysisexport document handlingquotation bookingcredit note processingdelivery note bookingcustomer administrationuser administrationservice level adherence

Soft Skills

communicationflexibility

Tools & Technologies

Microsoft OfficePower BI

Certifications & Qualifications

Certified Power BI

Industry Keywords

order intakesales supportcentral order management

About the role

Key responsibilities & impact

Order intake according to defined rules
Book quotations according on requests by sales teams.
Book credit notes according to defined rules
Follow-up of orders in cooperation with central order management
Book delivery notes according to defined rules.
Customer and user administration for online services
Support in export document handling.
Create and analyze defined reports
Create Sets in SAP on request
Perform his tasks according to agreed service levels as well as working instructions

Requirements

What you’ll need

Min 4 Years of Experience in Order Management Role.
Good knowledge on SAP SD module
PC skills (Microsoft Office)
Good communication, Flexible to Shifts
Power BI expertise is required( Certified Powe BI)

Benefits

Comp & perks

Innovative Environment : ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.
Diverse and Inclusive Culture : ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.
Career Development : ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.
Global Presence : As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.
Sustainability Focus : ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint.