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Aftermarket Account Manager
ZF GroupAftermarket Account Manager at ZF overseeing customer relationships and sales growth strategies. Responsible for managing the preferred partner status in the heavy truck industry in the Southeast US.
About the role
Key responsibilities & impact- Lead the request for quotation process for all customer requests.
- Execute sales growth strategies.
- Ensure the organization is responsive to customer needs, expectations, and requests and communicate these throughout our organization.
- Strengthen the account team fulfilling all internal and external expectations.
- Maintain product development strategies in the Business Units to fulfill customer and market needs.
- Initiate and implement campaigns, projects, and customer events as required.
- Support all negotiations with the customers, including contracts and promotional programs.
- Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.
Requirements
What you’ll need- Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered
- 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or aftermarket sales
- Commercial vehicle experience is highly preferred
- Proficient in Microsoft Office Suite, including Excel, Outlook, and Teams; Strong Excel skills required
- Deep commercial understanding of the assigned region and/or customers
- Excellent presentation skills and strong negotiation/relationship management skills
- Must have the ability to travel up to 50% - 75% of the time
Benefits
Comp & perks- Annual Incentive Plan
- Paid Vacation
- 401k Plan
- Health Care Benefits
- Paid Holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales growth strategiesproduct development strategiesnegotiation skillspresentation skillscustomer relationship management
Soft Skills
communicationresponsivenessteam leadershiporganizational skills
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Engineering