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Account Manager
ZF GroupAccount Manager managing sales activities for North American customers at ZF. Building strong relationships and collaborating with internal teams to support customer needs and operational planning.
About the role
Key responsibilities & impact- Manage sales activities for assigned North American customers and market segments.
- Build strong relationships with customer Purchasing, Engineering, and other key stakeholders to protect existing business and develop new opportunities.
- Support customer and internal discussions related to Quality and Logistics as needed.
- Conduct regular virtual and onsite customer meetings, traveling 10 -25%.
- Collaborate with internal teams (Application Engineering, Product Management, Customer Center) to prepare and deliver timely RFQ responses.
- Oversee project execution, coordinating cross-functional teams and escalating issues when necessary.
- Address technical and commercial issues proactively, driving resolutions and aligning internal resources to meet targets.
- Support operational planning, forecasting, and pricing activities, including schedule reviews, deviation analysis, and commodity/FX adjustments.
Requirements
What you’ll need- Bachelor’s Degree
- 6+ years of progressive experience in OE sales or a related sales field
- Commercial vehicle experience preferred
- Deep understanding of commercial vehicle business, market trends, and innovation
- Technical/Sales background, as well as solid experience managing multidisciplinary teams with high levels of ambiguity/uncertainty
- Proficient in Microsoft Office Suite
- Strategic & critical thinking required, with the ability to draw a vision for the account
- Strong negotiation skills and ability to work independently.
Benefits
Comp & perks- Annual Incentive Plan
- Paid Vacation
- Personal Time
- 401k Plan
- Health Care Benefits
- Paid Holidays
- A strong diversity culture
- Supportive Employee Groups and community outreach activities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales managementproject executionforecastingpricing analysisdeviation analysistechnical salesmultidisciplinary team management
Soft Skills
relationship buildingnegotiationstrategic thinkingcritical thinkingindependent workproblem solving
Certifications
Bachelor's Degree