Customer and Supplier Quality Engineer
ZF Group
full-time
Posted on:
Location Type: Office
Location: Bouzonville • 🇫🇷 France
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Ensure customer satisfaction by leading all customer-related quality topics
- Manage customer claims from end to end (analysis, containment, 8D/problem-solving, follow-up, and on-time closure)
- Implement and promote continuous improvement methodologies to enhance quality performance and prevent recurrence
Requirements
- Master’s degree (Bac+5) in Quality, Engineering or equivalent experience
- Minimum 3 years in a similar position
- Problem-solving methodologies (e.g., 8D, 5 Why, Ishikawa), audit techniques, and automotive quality standards
- Tools: Microsoft 365
- Advanced English & French. German is a plus
- Methodical, analytical, autonomous, and strong teamwork skills
Benefits
- Customer satisfaction by leading all customer-related quality topics
- Manage customer claims from end to end (analysis, containment, 8D/problem-solving, follow-up, and on-time closure)
- Implement and promote continuous improvement methodologies to enhance quality performance and prevent recurrence
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
8D5 WhyIshikawaproblem-solving methodologiesaudit techniquesautomotive quality standards
Soft skills
methodicalanalyticalautonomousteamwork
Certifications
Master’s degree in QualityMaster’s degree in Engineering