Service Network Development Engineer
ZF Group
full-time
Posted on:
Location Type: Hybrid
Location: Istanbul • 🇹🇷 Turkey
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Managing all existing, potential and candidate passenger car and commercial vehicle service network points & partners in line with ZF's Optimal Service Footprint strategy
- Expanding the service network and to increase the business potential of the services in the region and to do the necessary work for new business opportunities
- Implement/deploy global workshop concept to local market and do the workshop audits
- Ensuring customer and service network satisfaction
- Solving and/or supporting to solve technical or software malfunctions, trying to increase the capabilities of the workshops and supporting the services for solving the problems
Requirements
- Bachelor’s degree in engineering (mechanical, automotive, mechatronics are preferred)
- Minimum 5 years’ experience in automotive after-sales services, service network and customer management, preferably experienced in corporate identity applications
- Effective communication and relationship management skills with analytical thinking, well organized and strong coordination skills
- No restriction for traveling and able to actively drive and no military obligation for male candidates
- Proficiency in MS Office and good English knowledge.
Benefits
- An employment contract in a stable, global company
- Hybrid system work (depends on the position)
- Private health insurance and employee package
- Good working atmosphere; working in an international team, interesting projects, and tasks.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
engineeringautomotive after-sales servicesservice network managementcustomer managementworkshop auditstechnical problem solvingsoftware troubleshootinganalytical thinkingcoordination skills
Soft skills
effective communicationrelationship managementorganizational skills
Certifications
Bachelor’s degree in engineering