Senior IT Manager

zetcom

IT Manager verantwortet interne IT, Microsoft 365 und Cyber Security bei zetcom, einem globalen Anbieter von Collection-Management-Software. Betreuung internationaler Mitarbeitender und Modernisierung des Berliner Standorts.

Posted 8/20/2026full-timeBerlin • 🇩🇪 GermanySeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Microsoft 365 administration, including Entra ID, Intune, Exchange, and SharePoint, while effectively managing IT infrastructure and security measures across multiple locations. Proven ability to coordinate with external IT service providers and implement strategic IT initiatives.

Highest-signal resume keywords

Microsoft 365 AdministrationIT Security StandardsNetwork Infrastructure ManagementCollaboration With External IT ProvidersGerman And English Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft 365IntuneSharePointWindows ServerNetworkingFirewallsISO 27001IT AdministrationHardware Lifecycle ManagementEndpoint Security

Soft Skills

Service OrientationCommunication SkillsPragmatic Problem SolvingSolution-Oriented Approach

Tools & Technologies

Atlassian (Jira & Confluence)Password Management SystemVPN SolutionsPfSense

Industry Keywords

Internal IT AdministrationIT ManagementCybersecurity MeasuresISMSAsset Management

Tech Stack

Tools & technologies

Firewalls

About the role

Key responsibilities & impact

Assume sole overall responsibility for internal IT and provide hands‑on support to employees in seven countries
Independently and pragmatically resolve hardware, software, and network issues
Own the entire hardware lifecycle for laptops, mobile devices and firewalls, including procurement, inventory, replacement, and disposal
Administer Microsoft 365, SharePoint, Intune, Atlassian (Jira & Confluence), the password management system and other core IT applications
Support the Information Security Officer with ISMS and cybersecurity measures, including access reviews, firewall and VPN policies, and endpoint security
Manage external IT service providers by coordinating requests, alignment meetings, cost control, and contract and service management
Modernize the network infrastructure at the Berlin site, including firewall and backup solutions and the decommissioning/replacement of the legacy Windows domain
Own employee onboarding and offboarding, including user accounts, devices and access rights
Contribute to the internal IT strategy and ensure up‑to‑date documentation, asset management and software license administration
Gradually bring parts of Microsoft 365 administration in‑house and implement ongoing security projects

Requirements

What you’ll need

Proven experience in internal IT administration or IT management, ideally in a mid‑sized company with multiple locations
Strong knowledge of Microsoft 365 administration, particularly Entra ID, Intune, Exchange and SharePoint
Experience with Windows Servers is an advantage, especially in the context of replacing and modernizing legacy environments
Knowledge of networking and firewalls, e.g. pfSense or comparable solutions
Good understanding of established IT security standards and best practices
Experience with ISO 27001 is a plus
Experience collaborating with and managing external IT service providers, including coordinating services, priorities and service quality
Pragmatic, solution‑oriented and hands‑on working style
Strong service orientation and communication skills
Confident and professional communication in German and English

Benefits

Comp & perks

Very varied work in an international, collegial team
Opportunity to contribute your own ideas and take on responsibility
A unique opportunity to work at the exciting intersection of high‑tech and culture
Position in an innovative company with flexible working hours and hybrid work models
Workation (4 weeks per year)
€30 subsidy for the Deutschlandticket
Appreciative, respectful and open working environment
Support for diversity and diverse perspectives