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Project Manager, CMS
zetcomProject Manager implementing software solutions in cultural heritage sector for Benelux region. Collaborating on client projects and enhancing customer relations with a fully remote structure.
About the role
Key responsibilities & impact- Implementation of our software solutions in museums, collections, galleries and archives (focus: Benelux, then broader Europe)
- Planning, execution, management and control of customer projects of various sizes within a multi-project environment, meeting time and budget targets
- Demonstrating standard features, highlighting functional possibilities and clarifying the boundaries with customizations
- When required, analyzing extended customer requirements and specifying modifications. Implementation together with our technical experts through configuration and code extensions
- Implementing add-ons and new product releases for existing customers (modules, apps, online publications)
- Leading data migrations of limited complexity or managing self-configured data imports via our standard interface
- Defining work packages, assigning project teams and ensuring delivery quality by conducting release tests, organizing customer tests (UAT) and overseeing project acceptance
- Effective communication with stakeholders and Customer Care is central; conducting project meetings, workshops and status reporting are included
- Occasional support for presales activities and for support cases (2nd level)
Requirements
What you’ll need- University degree (preferably in Computer Science, Business or Cultural Studies) and a strong interest and enthusiasm for working with clients in the cultural heritage sector
- Experience leading customer projects in IT or web-based applications, preferably at a service company
- High level of independence, personal responsibility and ability to work in a team, especially in a virtual team environment
- Excellent communication skills in Dutch and English (written and spoken). Good communication skills in German. French is an advantage
- Professional experience in Belgium and/or the Netherlands
- Continued enthusiasm for understanding new customer needs and attention to detail in execution
- Comfortable switching between commercial and technical perspectives
- Experience configuring business applications is an advantage
- Knowledge of Collection Management Systems or fundamentals of archival and documentation practices is an advantage
- Proficient use of helpdesk/ticket/task management systems is an advantage
- Suitable workspace and infrastructure for effective remote work
- Residence and primary place of life close to the Benelux region
- Willingness to travel as needed and by agreement (national and international)
Benefits
Comp & perks- Highly varied work in an international and collegial team
- Multi-project management using best practices from classical, agile and hybrid methodologies
- The opportunity to contribute your own ideas, take on responsibility and develop customer relationships
- Participate in expanding our leading position thanks to a worldwide client base with unique collections
- A unique opportunity to work at the exciting intersection of high-tech and culture
- A position in an innovative company with flexible working hours and hybrid working models
- Career path in project management with interfaces to product or account management
- Workation (4 weeks per year)
- Subsidy for the Deutschlandticket of €30
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Project PlanningExecution ManagementData MigrationSoftware ImplementationRequirements AnalysisRelease TestingUAT OrganizationCode ExtensionsAdd-On ImplementationCustomer Needs Analysis
Soft Skills
IndependenceTeam CollaborationAttention to DetailAdaptabilityEnthusiasm for Client Engagement
Certifications
University Degree in Computer ScienceUniversity Degree in BusinessUniversity Degree in Cultural Studies