Customer Engineer, Solution Architect
Zero Networks
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇹 Italy
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Collaborate with the sales team to identify and qualify potential customers and participate in the sales process from discovery to closing
- Conduct product demonstrations and deliver presentations showcasing product features, benefits, and value propositions
- Understand customer requirements and business challenges and develop tailored solutions
- Provide technical expertise and guidance to customers during the pre-sales phase
- Prepare and deliver technical proposals, solution designs, and product specifications
- Collaborate with product development and engineering teams to provide product feedback and stay updated on releases
- Conduct proof-of-concept (POC) activities to demonstrate solution feasibility and effectiveness
- Attend industry events, conferences, and trade shows to represent the company and engage with potential customers
Requirements
- Bachelor's degree in a relevant technical field (e.g., Computer Science, Engineering) or equivalent practical experience
- 5+ years of relevant work experience (Network/Security/Pre Sales Engineering)
- Proven experience as Customer Engineer or in a pre-sales / technical sales role in the information security industry
- Strong technical background in networking and security
- Excellent communication and presentation skills
- Demonstrated ability to build rapport and establish relationships with customers
- Strong problem-solving and analytical skills
- Ability to work independently and manage multiple priorities in a fast-paced, dynamic environment
- Willingness to travel to customer sites and industry events as needed
Benefits
- Competitive salary
- Stock options
- Attractive benefits
- Annual bonus (for non-commissioned roles)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
networkingsecuritypre-sales engineeringtechnical proposalssolution designsproduct specificationsproof-of-concept (POC)technical expertisecustomer requirements analysisbusiness challenges solutions
Soft skills
communication skillspresentation skillsrelationship buildingproblem-solvinganalytical skillsindependencetime managementadaptabilitycollaborationcustomer engagement
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Engineering