Zero Networks

Technical Customer Success

• Collaborate with customers to drive usage at Zero Networks means segmenting assets and users effectively, ensuring tailored deployment support and engagement strategies.
• Conduct comprehensive training sessions for customers following procurement, equipping them with the knowledge and skills to utilize our products effectively.
• Schedule and conduct regular touch bases with customers.
• Lead with extreme accountability to resolution, customer issues in collaboration with support and R&D.
• Build and maintain strong relationships with customers, understanding their goals, challenges, and feedback to enhance their experience with our products.
• Gather customer feedback and insights to relay to internal teams, contributing to product improvements and enhancements.

Zero Networks

Customer Success Engineer

Customer Success Engineer