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Zero Hash

Customer Audit and Risk Analyst

Zero Hash

. Perform client due diligence and KYC screening on existing customers for the various business units .

Posted 4/3/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Perform client due diligence and KYC screening on existing customers for the various business units
  • Guide internal business units in gathering updated KYC packages and audit requests
  • Review and process watch list filtering and negative news alerts that are generated as part of customer updates and audits
  • Actively participate and contribute to projects and other assigned tasks
  • Work with different teams including business units leaders, surveillance, compliance, and technology.
  • Conducts research via online tools to reverify entity and beneficial owners.
  • Identify potential KYC concerns and escalate to more senior team members or the Manager during the review process
  • Responsible for the KYC processing of clients forms and maintaining reference databases with completed records and information.
  • Conduct KYC due diligence searches and perform reviews for existing customers of Zero Hash and its affiliates.
  • Conduct audits of partner customers and shared end customers, including for potential indication of inconsistencies or other concerns.
  • Respond to requests for information regarding appropriate KYC documentation.
  • Identify potential areas for improved processing and automation of manual processes wherever possible.
  • Escalating to management on clients identified as High Risk or where material adverse information has been identified.
  • Accurately update risk assessments of existing clients, resolving issues where appropriate
  • Assists in the development and improvement of policies and procedures for the team
  • Assist with ad-hoc projects and reviews as needed

Requirements

What you’ll need
  • College degree with strong academic credentials
  • 1-2+ years of AML experience or related FinTech or financial services experience (especially B2B2C)
  • Hardworking and driven
  • Strong time management skills and ability to execute tasks within tight deadlines
  • Strong verbal and written communication skills
  • Strong organizational, analytical and communication skills
  • Strong interpersonal skills necessary to work effectively with colleagues across regions and business units
  • Ability to multi-task effectively maintain attention detail
  • Excellent time management and organizational skill
  • Crypto experience a plus
  • ACAMS or similar certification a plus
  • Experience with MSB’s, securities broker-dealers, or commodities futures commission merchants a plus
  • Proficiency in Excel, including pivot tables and VLOOKUP’s a plus

Benefits

Comp & perks
  • Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
  • Vision & Dental Insurance (U.S. only)
  • Chance to earn equity
  • Maternity & Paternity leave (after 6 months)
  • WeWork All Access Membership
  • WFH Yearly Stipend
  • L&D Yearly Stipend (after 6 months)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
KYC screeningdue diligenceAML experiencerisk assessmentauditdata analysisExcelpivot tablesVLOOKUP
Soft Skills
time managementcommunicationorganizational skillsanalytical skillsinterpersonal skillsmulti-taskingattention to detailproblem-solvingteam collaboration
Certifications
ACAMS certification