Zero Hash

QA Manager

Zero Hash

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Job Level

SeniorLead

Tech Stack

SDLC

About the role

  • Monitoring, evaluating, managing and executing automated and manual testing processes
  • Own our test case management tools
  • Ensuring software products and services consistently meet or exceed customer expectations by developing and executing comprehensive test plans
  • Ensure all production releases adhere to the release management procedures
  • Conduct internal studies and/or audits on product development team activities to evaluate if processes and deliverables fulfill requirements for quality
  • Providing subject matter expertise to product development teams on quality assurance methodologies
  • Collects metrics on software releases and incidents and communicates that information throughout the organization
  • Collects metrics on client management and deliveries and communicates that information throughout the organization
  • Supports development and delivery of training in quality matters
  • Own the documentation of code and business processes, ensuring they are clear and easy to follow for ongoing maintenance
  • Ensure clients satisfaction level is up to required standards (NPS and surveys)
  • Ensure quality of deliveries to clients is up to required standards
  • Gatekeep the releases to uphold maximum quality standards

Requirements

  • 8+ years of experience as a QA or release manager in the financial services field
  • Experience with test case management tools (e.g. TestRail)
  • Excellent written and communication skills
  • Product mindset
  • In-depth knowledge of one or more end-to-end SDLC methodologies
Benefits
  • Chance to earn equity
  • Maternity & Paternity leave
  • WeWork Membership
  • WFH Yearly Stipend
  • L&D Stipend (after 6 months)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
automated testingmanual testingtest case managementtest plansrelease managementquality assurance methodologiesmetrics collectiondocumentationSDLC methodologies
Soft Skills
communication skillssubject matter expertiseclient satisfactiontraining developmentorganizational skills